1. Supporting CHWs and Supervisors in the Workplace www.WINnetworkDetroit.org

2. ICEBREAKER WELCOME TO YOUR ALBUM RELEASE PARTY www.WINnetworkDetroit.org

3. SUPPORT What is expected of you Understanding the culture of your workplace Role of supervisor Role of a CHW Skills (to support) Activity: Communications activity Motivation: incentives, rewards, accolades, encouragement Have Fun Career and Educational Ladders Tool box (pull from PATH): FOCUSED RECOGNITION/ STRENGTHS exercise; Self Care; Retreats; shared leadership; coaching “if you are not having fun… your doing something wrong”-KDW

4. WHAT IS EXPECTED OF YOU? Understanding your role and responsibilities www.WINnetworkDetroit.org

5. WORKPLACE CULTURE In order to be an effective employee. You must understand and effectively operate within the scope of workplace culture! System policies System beliefs System values

6. ROLE OF SUPERVISOR Leader Flexible Fair Safe Knowledge of work load Coach Recognizing/capitalizing CHW strengths Liaison www.WINnetworkDetroit.org

7. Role of a CNN Advocate Confidant Client centered/community focused Liaison Motivator Recruitment/enrollment Mentoring home visitor Connector Educator: maternal child health, Health, Goal setting, Skill building ETC. www.WINnetworkDetroit.org

8. COMMUNICATIONS ACTIVITY www.WINnetworkDetroit.org

9. SKILLS What does it take to be and effective leader while motivating your team? FOCUSED DIALOGUE COACHING TIME MANAGEMENT FLEXIBILITY MOTIVATOR FOCUSED RECOGNITION www.WINnetworkDetroit.org

10. TWO WAY COMMUNICATION www.WINnetworkDetroit.org LET’S DISCUSS WAYS FOR EFFECTIVE COMMUNICATION *LISTENING *CLEAR CONCISE STATEMENTS *TEACH BACK METHOD *USE “I” INSTEAD OF “YOU” STATEMENTS *BE ACCOUNTABLE

12. WIN Network Goal Statement Working through an unprecedented public-private partnership of Detroit’s major health systems, public health, academic, and community partners, we will tighten the loose net of disconnected medical and social services for women to improve the conditions that lead to infant survival through the first year of life. www.WINnetworkDetroit.org

14. Three Objectives 1.6 CNNs will recruit 1500 African- American women 2.Healthcare equity training sessions = 500 physicians and providers 3.Educational and supportive products to promote good health status prior to and during pregnancy www.WINnetworkDetroit.org

15. Cross-System Training Task Force members called to the table to develop a training tailored to projected outcomes. DHWP led 4-week intensive CHW competency training MPHTC provided computer training, presentation and facilitation skills St. John Providence offered basics of Parent Infant Partnership model HFHS modeled healthcare equity training Other partner organizations also contributed

16. BRAND EVOLUTION From : To :

17. www.WINnetworkDetroit.org

18. HOME PAGE Click the circles to get more information or follow the navigation above! It’s easy for you to contact us to join or get more information Search for a specific topic or event

19. www.WINnetworkDetroit.org

20. Lessons Learned Balance competing priorities of contributing organizations Understanding of CHW role for participating trainers Depend on the expertise of the team to facilitate training Relationships should not be with an individual representing an organization but with the organization CHW should be involved with training Ongoing review is essential

21. MiCHWA Members at 2012 APAHA Meeting www.WINnetworkDetroit.org

22. TOOL BOX Time management Focused recognition General recognition Closed staff meetings Flex time Staff retreats FUN www.WINnetworkDetroit.org

23. The difference between a BOSS and a LEADER is the Boss says “GO” and a LEADER says “ Let’s GO! -E.M. Kelly www.WINnetworkDetroit.org