2. 03/06/2014 Call Center Overview FCAT Spring RMS 2014 EOC Spring 2014

3. Call Center Overview2 Today’s Agenda Overview of all Florida Assessments – Grades ○ FCAT RMS: 3-10 and Retakes ○ EOC: 7-11 – Subjects ○ Grade 3 Reading and Mathematics ○ Grade 4 Reading and Mathematics ○ Grade 5 Reading, Mathematics, and Science ○ Grade 6 Reading and Mathematics ○ Grade 7 Reading and Mathematics ○ Grade 8 Reading, Mathematics, and Science ○ Grade 9 Reading ○ Grade 10 Reading ○ Retake 2.0 Reading, and Mathematics ○ EOC Algebra 1 ○ EOC Geometry ○ EOC Biology 1 ○ EOC US History ○ EOC Civics

4. Online Administrations – Online FCAT Subjects (All FCAT tests require seal codes) ○ Grade 5 Mathematics ○ Grade 6 Reading and Mathematics ○ Grade 7 Reading ○ Grade 8 Reading ○ Grade 9 Reading ○ Grade 10 Reading ○ 2.0 Reading Retake ○ Mathematics Retake (No seal code) – Online EOC Subjects (No seal codes) ○ Algebra 1 ○ Geometry ○ Biology 1 ○ US History ○ Civics

5. FCAT Spring RMS 2014 Calendar of Events (K05111035) – PreID/SDU Windows ○ Window 1: 1/6/14 – 1/31/14 ○ Window 2: 2/3/14 – 2/28/14 – TAMs and Work Folders DID: 2/7/14 – Test Materials DID: 3/14/14 – District Certification Closes: 3/21/14 – PreID Labels/Rosters DID: ○ Wave 1: 3/14/14 ○ Wave 2: 3/28/14 – Additional Order Windows ○ TAMs: 2/10/14 – 3/14/14 ○ TAMs and Test Materials: 3/17/14 – 5/27/14 – Session Setup: 3/3/14 – 5/7/14 – Proctor Caching Window: 3/31/14 – 5/7/14

6. FCAT Spring RMS 2014 Calendar of Events (K05111035 continued) – Test Administration Windows ○ Retakes: 4/7/14 – 4/15/14 ○ Grade 3 Reading and Mathematics: 4/14/14 – 4/30/14 ○ Grades 4,7,8 Mathematics 4/14/14 – 5/2/14 ○ Grades 4,5,6,7,10 Reading 4/14/14 – 5/2/14 ○ Grades 5 & 8 Science 4/14/14 – 5/2/14 ○ Grade 5 & 6 Mathematics 4/14/14 – 5/7/14 ○ Grade 8 & 9 Reading 4/14/14 – 5/4/14 – Return of Materials ○ Grades 6,7,10 Reading – 5/2/14 ○ Grades 5,6 Math and Grade 8,9 Reading – 5/8/14 – Return of Not to Be Scored Materials ○ 5/16/14 – Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts.

7. EOC Spring 2014 Calendar of Events (K75116285) – PreID/SDU Window: 3/10/14 – 3/21/14 – TAMs Due in Districts (Available as AO): 11/8/13 – Materials Due in Districts: 04/01/14 – PreID Labels/Rosters and Work Folders DID: 4/10/14 – Additional Orders ○ TAMs only: 3/11/14 – 4/1/14 ○ TAMs and Test Materials: 4/2/14 – 6/6/14 – Session Set Up: 3/24/14 – 6/2/14 – Proctor Caching Window: 4/14/14 – 6/2/14

8. EOC Spring 2014 Calendar of Events (K75116285 continued) – Test Administration Window ○ US History: 4/21/14 – 5/16/14 ○ Algebra 1: 4/21/14 – 5/16/14 ○ Civics: 4/21/14 – 5/16/14 ○ Biology 1: 4/21/14 – 5/23/14 ○ Geometry: 4/21/14 – 5/23/14 – Return of Materials ○ US History: 5/6/14 ○ Civics: 5/6/14 ○ Algebra 1: 5/13/14 ○ Biology 1: 5/13/14 ○ Geometry: 5/19/14 – Return of Not to Be Scored Materials ○ 5/30/14 – Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts.

9. Call Center Overview8 District Training Technology Training/District Assessment Coordinator/School Assessment Coordinator trainings posted to http://flassessments.com/training. http://flassessments.com/training Trainings will be recordings only, there will be no live trainings for this spring.

10. Call Center Overview9 PearsonAccess Administrative Management Account information – CSC is approved to unlock customer accounts as calls/emails are received. – CSC can reset passwords upon request. ○ PearsonAccess - Live Site ○ PearsonAccess - Training Center CSC is allowed to inform customers what their username is. Per FDOE policy, CSC agents are not allowed to extend the expiration dates on customer accounts. Expiration date extension requests should be forwarded to the PT for follow-up. District and School Coordinators will create accounts as needed for district/school staff and test administrators. Districts should contact FDOE when requesting new PearsonAccess accounts due to verification policy. FDOE can be reached at (850)- 245-0513.

11. Call Center Overview10 Additional Orders Additional orders can be submitted under Test Setup > Order Additional Materials and Tracking within PearsonAccess. District staff can submit additional orders. Additional orders will arrive in districts within a week of submission.

12. Call Center Overview11 Test Session Set Up Florida uses TestNav 6.9 for online testing. Proctor Caching can be performed two weeks before testing begins. Proctor Caching is required for Florida schools.

13. Additional Information Student ID Changes - K35249014 Session Rosters now available in Excel format

14. Questions?