1. Voice over IP Solutions by KV IT-Solutions

2. What Is VoIP ? Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.

3. Basic Diagram Unlimited free telephone calls throughout the world with lot of features

4. VoIP challenges Available bandwidth Delay/Network Latency Packet loss Jitter Echo Security Reliability Pulse dialing to DTMF translation

5. Technology Used Linux Asterisk Digital Receptionist ( IVR) Sugar CRM Voice Mail Mysql Apache FreePBX The power of penguin

6. What is freePBX ? ( Heart of the product ) Web interface to manage Asterisk config files Saves settings to a mysql database then creates the config files for asterisk freePBX used to manage your extensions, Ring group, call queues, Trunks,IVR menus and much more

7. Protocol used IAX-Inter Asterisk eXhange SIP-Session Initiated protocol H.323 MGCP-Media Gateway Control Protocol

8. Other Tools Flash operator panel ( swich board application ) Web Meet me control ( used to manage live conference rooms ) Sugar CRM ( Very robust customer relationship application ) Digital Receptionist ( Easy customizable IVR System )

9. Reason to use Trixbox Easy to configure GNU Public License Cost Effectiveness Stable and reliable Good quality hardware availability Compatible with old traditional telephony system Can use analog line / Digital PRI You can use any IAX/SIP device or softphones

10. Additional Features Voice to Email FAX to Email Voice Recording Music on Hold Follow me DID Lines Reminder call Greeting / Festival Call A lot more………………….

11. accessories Card for traditional telephone compatibility VoIP phones Sip Enabled Mobile Head Phone/ Mic for Softphone

12. Hardware Requirement Dedicated Server 2GB RAM Plenty of DISK Space Digium / Zaptel Card VoIP Phones Head Phone MIC ATA Card ( convertor for analog phones )