1. Using Industry Competency Models to Engage Businesses Barbara Derwart Marilyn B. Silver

2. Session Goals Learn about resources: ◦Competency Model Clearinghouse ◦Industry Competency Models ◦Users Showcase ◦Resource Database ◦Tools to Customize an Industry Model Use a Model to Gather Employer Input Create a Career Ladder/Lattice For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org2

3. 3 Competency Models Competency: “…a specific, identifiable, definable, and measurable skill or characteristic that is essential for the performance of an activity within a specific business or industry context.” A competency model is a clear description of what a worker needs to know and be able to do – the knowledge, skills, and abilities – to perform well in a specific job, occupation, or industry. 3

4. NAICS 333600: Engine, Turbine, and Power Transmission Equipment Manufacturing OCC_CODEOCC_TITLE 51-2092Team assemblers 51-4041Machinists 51-2031Engine and other machine assemblers 17-2141Mechanical engineers 51-9061Inspectors, testers, sorters, samplers, and weighers 51-1011First-line supervisors/managers of production and operating workers 49-9042Maintenance and repair workers, general 51-4011Computer-controlled machine tool operators, metal and plastic 51-4034 Lathe and turning machine tool setters, operators, and tenders, metal and plastic 17-2112Industrial engineers 51-4081Multiple machine tool setters, operators, and tenders, metal and plastic 51-4033 Grinding, lapping, polishing, and buffing machine tool setters, operators, and tenders, metal and plastic 51-9198Helpers--production workers 4

5. Available Industry Models Advanced Manufacturing Aerospace Automation Bioscience Construction - Commercial Construction - Heavy Construction - Residential Energy Entrepreneurship Financial Services Geospatial Technology Health: Electronic Health Records Hospitality/Hotel and Lodging Information Technology Long-term Care, Supports, and Services Mechatronics Retail Transportation Water Sector For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org5

6. http://www.careeronestop.org/competencymodel/default.aspx Competency Model Clearinghouse 6

7. Resource Database Searchable by: ◦Key Word ◦Resource type ◦Industry ◦Occupation For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org7

8. http://www.careeronestop.org/competencymodel/search.aspx Competency Model Clearinghouse 8

9. Users Showcase Case in Point Stories Competency Model In Action ◦MERIC http://www.careeronestop.org/competencymod el/info_documents/MERICCaseSummary.pdf ◦Clipper Wind http://www.careeronestop.org/competencymod el/info_documents/WindCMInAction.pdf For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org9

10. http://www.careeronestop.org/competencymodel/competencymodel_users.aspx Competency Model Clearinghouse 10

11. Tools Build or Customize a Model ◦Create a new model ◦Customize an industry model Build a Career Ladder or Lattice ◦Describe the jobs ◦Show the potential for upward mobility ◦Describe the education and work experience needed to advance For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org11

12. http://www.careeronestop.org/competencymodel/default.aspx Competency Model Clearinghouse 12

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16. Create a CMC Account http://www.careeronestop.org/competency model/careerpathway/cpwoverview.aspx Create an Account Login Click on Add a New Model For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org16

17. Steps Go to the CMC Review the available industry models Select a model or models Use Tools to customize the model Save the model into an Excel spreadsheet Use the spreadsheet as a data collection form For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org17

18. Advanced Manufacturing Model http://www.careeronestop.org/competencymodel/pyramid.aspx?HG=Y http://www.careeronestop.org/competencymodel/pyramid.aspx?HG=Y 18

19. Questionnaire For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org19

20. Average the Results For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org20

21. Curriculum Gap Analysis Identify Core or Required Competencies Identify Course/Module Outcome Objectives from the Existing Program of Study Compare Identify Gaps in Existing Curriculum Plan to Enhance Curriculum For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org21

22. Curriculum Gap Analysis Template Course 1Course 2Course 3Course 4Course 5Course 6 3. Planning & Organizing: Planning and prioritizing work to manage time effectively and accomplish assigned tasks. Planning Approach work in a methodical manner Plan and schedule tasks so that work is completed on time Keep track of details to ensure work is performed accurately and completely Prioritizing Prioritize various competing tasks and perform them quickly and efficiently according to their urgency Find ways of organizing work area or planning work to accomplish work efficiently Contingency Planning Anticipate obstacles to project completion Develop contingency plans to address obstacles Take necessary corrective action when projects go off-track Long-term Care, Supports, and Services Competency Model For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org22

23. Competency Model Train-the-Trainer Detailed Content and Process Information in Tutorials ◦The Competency Model Clearinghouse ◦How to Use Competency Models ◦Searching the Resource Database ◦Build a Competency Model ◦Build a Career Ladder/Lattice ◦Webinar: Long-Term Care, Support and Services ◦Recorded Session: ARRA Technical Assistance: Using Competency Models ◦Podcast: NJ Workforce Development Partnership: Bioscience Competency Model to Connect Job Seekers and Employers For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org23

24. Uses of Competency Models in Employer Engagement Describe the skills, knowledge, and abilities required by targeted industry/occupation/business Identify skill gaps and develop customized training for performance improvement Recommend solutions to routine HR related business concerns Explain what it takes to be successful: personal effectiveness, academic, and technical competencies Encourage ongoing professional development and certification For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org24

25. Steps in Employer Engagement Research the industry, the economic environment, the labor market, and targeted business concerns Use competency models to help explain business services: ◦Training: customized, classroom, OJT, apprenticeship, skill upgrading, credentialing ◦Personnel: job analysis, job posting, recruitment, screening, retention, assessment, job fairs ◦Financial: market and wage analysis; tax credits, potential training grants Seminars: performance improvement, industry trends For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org25

26. Steps in Employer Engagement (cont’d) Build relationships/personal connections and trust Ask questions/listen for understanding Create your value proposition Demonstrate how you can help/How your service can fill a need Show how what you offer is better than what they have now Prepare plan and take action Evaluate business customer satisfaction For more information visit us at: http://businessengagement.workforce3one.orghttp://businessengagement.workforce3one.org26