1. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 1 The CMAS Center User Support Services Zachariah Adelman MCNC Environmental Modeling Center zac@emc.mcnc.org http://www.cmascenter.org

2. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 2 What is the CMAS? l Models-3 support for development, application, and research l Promote the use and understanding of Models-3 l Coordinates the air quality modeling community in order to meet the common need to cooperate in research and development efforts l Facilitates the community modeling approach to development l Located at the MCNC Environmental Modeling Center, RTP, North Carolina

3. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 3 CMAS Support Services l Application and Software Support l Training l Model Clearinghouse l Data Resources

4. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 4 CMAS Support Services Application and Software Support: l Frequently Asked Questions (FAQ’s) l Bulletin Board (BB) l On-line Tutorials l Interactive email help desk FAQ’s BB Tutorials Email Support Models-3 Users CMAS Help Desk

5. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 5 CMAS Support Services Application and Software Support: l Tiered support = multiple layers of information l WWW distribution = global l Free service l Standardized line of communication for Models-3 community

6. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 6 CMAS Support Services Application and Software Support: l Automated email help desk uses the Bugzilla bug tracking system and MYSQL to track and log support requests l Searchable database l Direct access to Models-3 developers and expert users l Support requests, bug reporting, and enhancement recommendations

7. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 7 CMAS Support Services Models-3 Hands-On Training Courses: l Initially CMAQ and SMOKE basics and application l Future courses based on community need l Centralized training development uses a standardized course format l Developed for beginner to intermediate modelers l Train-the-trainer

8. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 8 CMAS Support Services Model Clearinghouse: l Centralized resource for Models-3 and supporting software l Information on past, current, and future releases l Direct distribution of CMAQ and SMOKE l Links to download MM5, I/O API, netCDF, MIMS, PAVE l Code archive contains source for historical releases

9. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 9 CMAS Support Services Data Resources: l Large scale clearinghouse for input/output data, observations, data manipulation and evaluation tools l Initially a centralized clearinghouse at the CMAS Center in RTP, North Carolina – Introductory and benchmark datasets l Future plans to establish a national data grid for environmental data l Looking for feedback on establishing a metadata standard for air quality data

10. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 10 CMAS Support Services l Support accessible through: http://www.cmascenter.org l Infrastructure set up for all of the services mentioned l Data clearinghouse still in development l All of the services benefit from increased use l Comments on CMAS services, format of the site, additional needs, etc.are welcomed l Site active since August, 2002

11. _____________________________________________________________________CMAS User Support MCNC - EMC__________________________________________Community Modeling and Analysis System 11