1. Email and Collaborative Services TSP Update August 8, 2013

2. Updates Project Goals Project Progress Migration Experience (Exchange to Exchange) Google Apps for Campus

3. Goals of the Email and Collaboration Services (ECS) Project Continue to provide an @ucdavis.edu email service Large 25GB+ mailboxes and large attachments Offer advanced, enterprise calendaring Tools for campus and global collaboration Large file storage and sharing Secure email and document storage Provide a cost-effective, unified ECS that meets campus needs

4. Progress 1.IET Migration Complete 286 production mailboxes on uConnect Cloud (Office 365) 221 users and 65 resources moved Calendaring delegate migration – smooth Most issues due to hybrid state – users split between cloud and prem Continuing work on support: FAQs, Xbase, Web Site 2.Campus Engagement Meeting with interested departments for initial scoping Creating test accounts for IT staff Campus Piloting: DSS, Physics, SOE

5. Migration Experience (Exchange to Exchange) 1.Runs in background – licenses and switches once move complete 2.Migrations scheduled via web interface 3.User can monitor progress 4.User – little down-time using OWA/Mobile Devices 5.Outlook – auto-discover and re-authenticate 6.Newer apps being tested (OWA for iPhone, Office Mobile) 7.Mobile devices – manually reconfigure

6. Migration Experience (Issues) 1.Initial performance – improves with time 2.Lync – re-authenticate 3.IMAP performance (Microsoft) 4.UPN/SMTP – problem with multiple mailboxes (Microsoft) 5.IMAP Migration – still testing 6.UserID vs EmailID 7.Calendaring – isolated problems 1.Delegate can add, not edit 2.Recurring meeting changed – meeting time incorrect

7. Google Apps for Campus 1.Plan is to activate by the end of August a.Limited support from IT-Express (student model) b.Pointing to Google resources 2.Includes Google+ (new for students) 3.Does not include GMail 4.Communications Plan 5.Potential Pitfalls a.Personal Accounts using @ucdavis.edu b.Google: requesting user date of birth and gender c.Cloud Storage policies