1. The Truth Behind SharePoint Recovery and Availability Meeting Your SLAs Dan Holme (MVP, SharePoint Server) Chief SharePoint Evangelist AvePoint

2. Dan Holme

3. AGENDA SharePoint Components SLA Alphabet Soup Backup and Restore Toolset Backup and Recovery Scopes & Scenarios High Availability Best Practice Summary

4. SHAREPOINT COMPONENTS SLA Alphabet Soup Backup and Restore Toolset Backup and Recovery Scopes & Scenarios High Availability Best Practice Summary

5. SharePoint Farm Web ApplicationService ApplicationZone Content DB Site collection Top-level site List/Library [Folder] Item / Document Sub site workflows security metadata versions SQL Server IIS, Windows services, file system, …

6. SLA ALPHABET SOUP Backup and Restore Toolset Backup and Recovery Scopes & Scenarios High Availability Best Practice Summary SharePoint Components

7. Service level agreements

8. SharePoint Components

9. Visualizing RTO & RPO Failure Backed-up Recovered RTO RPO Backup Window

10. Recovery Level Objective Farm Web ApplicationService ApplicationZone Content DB Site collection Top-level site List/Library [Folder] Item / Document Sub site workflows security metadata versions SQL Server IIS, Windows services, file system, …

11. BACKUP AND RESTORE TOOLSET SharePoint Components SLA Alphabet Soup Backup and Recovery Scopes & Scenarios High Availability Best Practice Summary

12. Backup and recovery toolset

13. BACKUP AND RECOVERY SCOPES & SCENARIOS SharePoint Components SLA Alphabet Soup Backup and Restore Toolset High Availability Best Practice Summary

14. List/website export Top-level site List/Library Sub site

15. Site collection backup Site collection Top-level site List/Library [Folder] Item / Document Sub site

16. Farm backup

17. Farm backup ≠ complete backup

18. Other considerations

19. Farm recovery

20. Content container recovery

21. Deleted content recovery New in SP1

22. Do you need a third-party solution?

23. Recovery scenarios not supported out-of-box

24. HIGH AVAILABILITY Best Practice Summary SharePoint Components SLA Alphabet Soup Backup and Restore Toolset Backup and Recovery Scopes & Scenarios

25. Service uptime Uptime PercentageDowntime per year 95% Uptime18.25 days 99% (2 nines)3.65 days 99.9% (3 nines)8.77 hours 99.99% (4 nines)52.60 minutes 99.999% (5 nines)5.26 minutes $ COST $$$$ 95% 5 nines High availability comes at a very steep price

26. SharePoint’s server roles Web front end App server DB server

27. To achieve high availability Web front end App server DB server You must add redundancy for each role

28. Web front end http://intranet Load balancer

29. WFE guidance

30. Application server  Use Central Admin to configure services on server  Active/active design – load balancing built into SharePoint  Very flexible Metadata Mgmt Services User Profile Services Business Data Connectivity Office Web Apps … Query Crawl Query Crawl Metadata Mgmt Services User Profile Services Business Data Connectivity Office Web Apps …

31. Application server guidance

32. Search services  Search services are configured within a search service application  Index can be divided up into index partitions  A crawl component is a server process that crawls content to create index  A query component is a server process that consults index to generate search results Crawler Query component Crawler Index partition 1 Query component mirror Index partition 1

33. Database server Clustering ActivePassive Mirroring Primary Failover

34. To cluster or mirror? ClusterMirror Protection levelServerDatabase Require shared storageYesNo Protect all databasesYesNo Setup easeHardEasier Configuration flexibilityInflexibleMore flexible Failover easeEasyHarder Failover speedFastSlower CostExpensiveCheaper Server locationSide by side Can be separated In SharePoint farms, database mirroring is more commonly implemented

35. Database server guidance  Do not run non-SQL apps on database server  Dedicate server to one SharePoint farm  Use SAN for all database storage  Configure disks as RAID 10 for tempdb, content & search databases  Backup log files regularly  In general, keep content databases limited to 200GB  If using RBS, be sure to consider recovery aspects

36. BEST PRACTICE SUMMARY SharePoint Components SLA Alphabet Soup Backup and Restore Toolset Backup and Recovery Scopes & Scenarios High Availability

37. Best practices

38. Resources

39. Questions