1. LVC MAP-Works Training 2012-13 88@1

2. What is MAP-Works? A tool used to achieve 88% fall to fall retention of first time freshmen… one student at a time Primarily a survey tool that identifies students struggling academically and/or socially for early intervention by key staff Also an excellent communication and data collection tool Provides students with instant feedback via a printable student report 88@1

3. Activity Schedule for 12-13 Freshmen files created August 13( manual adjustments can be made by Sue J, i.e. enrollment, room or roster changes ) Care list notes added in August Early alerts added in real time Fall Transition survey 9/16-9/30 Fall Check-Up survey 10/14-10/28 Fall mid-term deficiencies loaded 10/22 Fall grades loaded 12/21 Spring Check-Up survey 2/10-2/24 Spring mid-term deficiencies loaded 3/21 Spring grades loaded 5/21 88@1

4. Academic Integration Academic Self-Efficacy Basic Academic Behaviors Advanced Academic Behaviors Commitment to Higher Education Social Integration Peer Connections Living Environment (on/off campus) Roommate Relationships Homesickness Survey Modules (optional) Student athletes Stressors Self-Assessment Communication and Analytical Skills Self-Discipline Time Management Health and Wellness Financial Means Academic Year Surveys: Fall Transition Administer at 3 weeks into the semester (September 16-30) 88@1

5. Academic Integration Academic Self-Efficacy Basic Academic Behaviors Advanced Academic Behaviors Social Integration Peer Connections Living Environment (on/off campus) Roommate Relationships Homesickness Survey Modules Not applicable Self-Assessment Financial Means Academic Year Surveys: Fall and Spring Check-Up Fall Check-Up (10/14 – 10/28)Spring Check-Up (2/10 – 2/24) 88@1

6. Users All first time freshmen are connected to staff (direct connects): Sue Jones- all students Shannon Brandt – open majors Venus Ricks – Multicultural students Yvonne F and Judi B – ODS Jason Kuntz – all resident students Area Coordinators- to residents in their halls Jen E and Todd S – all commuters Coaches – to their athletes Rick Beard – to all student athletes 88@1

7. Bookmark https://lvc.map-works.com Students and staff log in with LVC username and password Logging into MAP-Works 88@1

8. Faculty/Staff Homepage

9. Go to More, and My Profile Change activity notification to daily 88@1

10. Student Tracking Which students are we viewing? Counts Specifics Help

11. Individual Student Homepage Type first or last name to find a student Talking points is a snapshot About the student includes contact, enrollment data and direct connects Activity is notes, referrals and contacts Survey dashboard shows survey results 88@1

12. Activity Activity = Contact, Note, Referral, Appointment, or Student Task Filter list by activity type Create a new activity with one click View list of activities Link a related activity to an existing activity

13. Contact – records all types of communication or attempted communication with a student Note – non-actionable information about a student that may be relevant to you or other staff working with a student Referral – action required –If assigned a referral you should take and record action (new referral, note, close) Types of Activity

14. Allow faculty/staff to record interaction with a student (i.e., in-person meeting, phone conversation, email received from student, etc.) Contacts

15. Interactive contacts include a student response and remove a student from the priority list Important to record both interactive and non-interactive contacts so other direct connects can view 88@1

16. Allow faculty/staff to put a notation on a student’s record. Notes are typically informational in nature and are generally not time sensitive Care list information entered as notes All notes may be public, which means viewable by direct connects Notes

17. Creating a Referral Choose a referral category (same categories for appointments and contacts)

18. Assign to lists direct connects Status should be closed after contact with the student Students should not be notified of referral 88@1

19. Addressing Referrals If assigned a referral you should note your actions such as – Attempt to communicate (non-interactive contact) – Record communication (contact) – Refer the student to another direct connect – Close the referral 88@1

20. Survey/Dashboard

21. Spring Check-Up Intent to Leave MAP-Works Risk Indicator Inputs MAP-Works Risk Indicator Fall Term GPA Fall Check-Up Intent to Leave Fall Check-Up Survey Rating Fall Mid-Term Academic Rating Incoming Student Characteristics + Fall Transition Survey Fall Transition Intent to Leave Spring Mid-Term Academic Rating Spring Check-Up Survey Rating Survey non- responders 88@1

22. An indicator of the student’s risk for attrition or poor academic performance. Each student is categorized into one of four groups: – Green – Yellow – Red – Red X2 What is a Risk Indicator? 88@1

23. Outreach with At-Risk Students Red indicators need immediate attention from Shannon, Yvonne, Venus, Coaches and Sue J. may require referral to other direct connects Yellow, especially those with intent to leave should be priority for SA staff Early alerts will be referrals by Sue J to appropriate direct connect 88@1

24. Commitment to MAP-Works 15 minutes each day Use the activity features to inform others Address referrals (which will include early alerts) in a timely manner and close them Encourage students to take all three surveys and review their student reports 88@1