1. ©Railinc 2010 All Rights Reserved 1 7001 Weston Parkway, Suite 200, Cary, NC 27513 –877.724.5462 -- www.railinc.com Industry Initiatives: What is Railinc Developing? DTE Transportation Services 4th Annual Railcar Maintenance Management Seminar May 24th – 26th, 2010 Chip Summey 919-651-5241 David.Summey@Railinc.com

2. ©Railinc 2010 All Rights Reserved What’s Happening at Railinc? What’s Happening Now… –Enhancements to Umler What’s Happening Later… –Car Performance History Initiative What’s Happening Next… –Damaged and Defective Car Tracking 2

3. ©Railinc 2010 All Rights Reserved Now…Umler Value Query and Update Equipment Specs Query and Report Inspections Web Service Integration (e.g., DTE) The New Umler Enhance Locomotive Data (e.g., PTC) Enhance Intermodal information Owner/Shop data sharing (e.g., Grease types) Upcoming Umler Enhancements 3

4. ©Railinc 2010 All Rights Reserved Later…Car Performance History Safety Recall Support Maintenance Planning Purpose ATSI Car Performance History TAG Own – Private Car Owners, Railroads Build – OEM, Manufacturers, Reconditioners, Assemblers Apply – Contract and Repair facilities, Car Builders Stakeholders 4

5. ©Railinc 2010 All Rights Reserved Later…Car Performance History Component Types - Wheelsets (regulatory), Brakes, Trucks, PTC, GPS Mileage Master Additional Repair Data Features 2010 Design 2011 Project (Wheelsets and 2012 Design) 2012 Project (Other Components) Timeline Framework & standards Confidential Storage and Query Future Data Quality and Application integration Railinc Central Site 5

6. ©Railinc 2010 All Rights Reserved Repair Shops Wheel Set Mfg or Assembler applies RFID Tag or Barcode Component Registration Database Component Application Database Manufacturer Serial Number Mfg Date Lot # Wheel Size Manufacturer Serial Number Mfg Date Shop/Facility Mark Application Date RFID or Barcode scan UI or Upload Component data Recall Analysis Preventative MTC Maintenance Planning Additional Repair Data Data Quality

7. ©Railinc 2010 All Rights Reserved Next…Damaged/Defective Car Tracking (DDCT) Current Process –Handling Carrier and Car Owner communicate manually –Paper defect cards are used to document damage –Manual car hire reclaim process Railinc Damaged Defective Car Tracking (DDCT) System –Automated, centralized web-based application –Real-time access to information –Users can update, retrieve and share information in a timely manner –Better communication and collaboration among rail partners 7

8. ©Railinc 2010 All Rights Reserved Damage is identified by the Handling Carrier Handling Carrier creates defect card Handling Carrier creates defect card Repair Shop Handling Carrier notifies Car Mark Owner Car Accounting determines car hire liability Car Accounting determines car hire liability Bill Sent to Owner Reclaim after the fact Current Damage Defective Process Manually places card on car Communication

9. ©Railinc 2010 All Rights Reserved Handling Carrier reports damage/defect to DDCTS@Railinc Handling Carrier reports damage/defect to DDCTS@Railinc Car moves as agreed to through DDCTS process Repair Shop validated and notified through DDCTS Car Owner notified electronically DDCTS updates Liability Continuity System (LCS) LCS applies car hire rules and determines car hire liability Bill Sent to Owner Damage is identified by the Handling Carrier New Damage Defective Process

10. ©Railinc 2010 All Rights Reserved DDCT Benefits 10 Centralized source for incident tracking Railinc Security administers data access Accessibility Standardized Process Data edits reduce errors and data conflict Integrates with other Railinc systems: Umler™, Industry Reference Files (IRFs), Event Repository Data Quality Users are able to update are information real-time Automated car-hire process eliminates reclaims Installation and Maintenance of defect card brackets is eliminated Efficiency

11. ©Railinc 2010 All Rights Reserved DDCT Rail Road Benefits Railroads can Report and document damage Provide incident details Handle settlements Access data for depreciation value estimates 11

12. ©Railinc 2010 All Rights Reserved DDCT Car Owner Benefits Car owners can Manage data on car condition, repairs and location Receive on-site estimates of depreciation in value Accept or reject settlement offers Make decisions about repairing or scrapping equipment 12

13. ©Railinc 2010 All Rights Reserved DDCT Shop Benefits Repair shops can Receive information on car arrival, condition and needed repairs Maintain an inventory of cars on site Update car owners on the status of repairs 13

14. ©Railinc 2010 All Rights Reserved DDCT Status Update DDCT will Go-live in January of 2011 –Development is underway –The Industry is updating the Interchange and Car Hire Rules –The DDCT Technical Advisory Group is responsible for managing implementation efforts with the Railinc team 14

15. ©Railinc 2010 All Rights Reserved DDCT – Getting Ready Get up to date information from the DDCT website: www.railinc.com/ddct www.railinc.com/ddct Establish a Railinc Single Sign-On (SSO) account. Go to www.railinc.com for more informationwww.railinc.com Register at FindUs.Rail. This is required by industry regulations Participate in training opportunities as they become available 15

16. ©Railinc 2010 All Rights Reserved DDCT – Communication Efforts Railinc will provide information and training opportunities: –Town Hall Meetings –Webinars –On-line demos –Circular letters, email notifications –User guides –FAQs Event dates/times are listed at www.railinc.com/ddctwww.railinc.com/ddct 16

17. ©Railinc 2010 All Rights Reserved

18. 18 24 Hour Customer Service 1- 877-RAILINC csc@railinc.com 7001 Weston Parkway, Suite 200, Cary, NC 27513 –877.724.5462 -- www.railinc.com