1. AppMetrics Overview “Maximize the availability of your applications built on the Microsoft platform”

2. Corporate Background Founded in 1998 Strong relationship with Microsoft Market-leading products Headquartered near Boston, Massachusetts USA Proven track record of complex installations Premier, cross-industry customer base

3. Some of our Customers

4. What Our Customers are saying “By using AppMetrics, the availability of the application has increased by several percentage points. Considering for every one percentage point of additional availability 1000 man-hours of down-time are saved--this has resulted in millions of dollars in improved efficiency throughout our organization.”

5. Products AppMetrics® for Transactions AppMetrics® for BizTalk Server

6. Application Availability Xtremesoft provides extensive monitoring tools to prevent outages, ensure service levels, and provide data for root- cause analysis on custom MTS, COM+ and BizTalk Server-based applications. System SW Networking DBMS Application Server Integration Server Web Services Application Application stack

7. What happens when… A mission critical com+ or BizTalk application hangs? Transactions take too long or don’t complete? Identify specific software module that’s not working? Diagnose & pinpoint the problem? Understand trends of Application for capacity planning? Customers are affected?

8. Common Challenges “Black Box” theory Applications crash, no way of predicting problems Time consuming to diagnose the root-cause Finger pointing meetings Difficult to predict scalability of application Downtime & lost revenue

9. Improve Visibility  Problem detection – be the first to know when performance starts to deteriorate  Problem diagnosis – identify which software module (component, method) is the culprit  Problem reporting – proactively manage service levels agreements (SLAs)  Problem avoidance – drive the capacity planning process for business applications

10. What does AppMetrics do?

11. AppMetrics Performs the following functions: Extracts metrics Consolidates data Alerts on thresholds Monitors performance Identifies trends Diagnoses root cause Delivers reporting for service level agreements Manages events So you can: Better understand operations Take corrective action Alert resources and rapidly respond Anticipate future needs Control the application Audit and secure transactions Archive histories

12. New Terms AppMetrics Manager  Dedicated machine that analyzes, alerts, reports on a set of AppMetrics Agents AppMetrics Agent  Installed on each MTS/COM+ machine  Listens to event sub-system and relays to manager

13. AppMetrics Reports AppMetrics Console Monitoring the MTS/COM+ Based Middle-Tier SQL Server AppMetrics Manager AppMetrics Agent

14. Extract and Acquire Mid Tier Analysis Enterprise Mgmt NT Event Log AppMetrics Display Email and Pager Data Warehouse Acquisition Action AppMetrics Manager MTS NT COM+ SQL Server OLAP Services Analysis Database Web Server n –tier Application W2K BizTalk

15. Consolidate and Analyze Mid Tier Analysis Enterprise Mgmt NT Event Log AppMetrics Display Email and Pager Data Warehouse Acquisition Action AppMetrics Manager MTS NT COM+ SQL Server OLAP Services Analysis Database Web Server n –tier Application W2K BizTalk

16. Alert and Notify Mid Tier Analysis Enterprise Mgmt NT Event Log AppMetrics Display Email and Pager Data Warehouse Acquisition Action AppMetrics Manager MTS NT COM+ SQL Server OLAP Services Analysis Database Web Server n –tier Application W2K BizTalk

17. Alert and Notify Alerts let you know when your application is getting into trouble  Transactions or components take too long  Transactions abort  Application crashes  Memory usage  Too many threads in the application

18. Alert and Notify NT Event Log SMTP / Mail / Pager SNMP / Enterprise Frameworks Trigger automated process Take corrective action

19. Monitor Performance Historical view of the application’s health  Feed the capacity planning process  Discover trends  Identify bottlenecks

20. Identify Trends Trending view of application’s health  Discover trends  Plan for future growth

21. Diagnose Root Cause Drill down to troubling Component or Method Start Complete Start Complete

22. Deliver Reporting for SLAs Reports  Summary  Top ten transactions  Top ten components  Application performance  CPU %  Memory  Page faults  Threads  Transaction statistics  Number active  Rate  Duration  DTC time  All transactions  Number active  Rate  Components  Number active  Rate  Duration

23. Benefits Monitor the performance of your Applications Identify problems you may have today Helps feed the Capacity Planning Process Reporting for Service Level Agreements Real-time alerting and monitoring Provide business intelligence Eliminate meetings and finger-pointing Answer questions like  Why is this application slow?  Are there memory leaks?

24. Contact us at: Xtremesoft, Inc. 800 West Cummings Park Woburn, MA 01801 USA +1 (781) 937-3800 www.xtremesoft.com sales@xtremesoft.com www.xtremesoft.com sales@xtremesoft.com