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Information Technology Delivered. Our Mission We specialise in the delivery and management of outsourced IT solutions and infrastructure to enterprises.

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Presentation on theme: "Information Technology Delivered. Our Mission We specialise in the delivery and management of outsourced IT solutions and infrastructure to enterprises."— Presentation transcript:

1 Information Technology Delivered

2 Our Mission We specialise in the delivery and management of outsourced IT solutions and infrastructure to enterprises who depend on technology to support core business activity  Mission Profile Case Studies Rationale Services Solutions Finance Partners

3 Who We Are  Experienced solution provider  Operated and maintained by industry professionals  Delivering solutions as an accredited provider  Supported by cash positive accounts  Servicing significant blue chip client base  Proven track record Mission  Profile 1/3 Case Studies Rationale Services Solutions Finance Partners

4 What We Do We deliver IT outsource solutions to SME’s & Enterprises Fully integrated data, voice and infrastructure provider Redefine the boundaries between ownership & service management We implement our solutions using the latest skills via OEM certified engineers Fully managed skill sets and service specific expertise Infrastructure via our outsourced hardware, software and maintenance Design & deliver mission critical applications and support Mission  Profile 2/3 Case Studies Rationale Services Solutions Finance Partners

5 How We Do It  Sigma Express Audit comprises the following elements Audit Elements Review Business Requirement vs Current IT Solution IT Process Review Service Level Analysis Service Component Review Security Assessment Disaster Recovery Review Assess Manpower Requirements Budget / Cost Benefit Analysis Report & Recommendations  Service Provision Options Dedicated In House Support Remote Support & Site Visit Project Based Services Mission  Profile 3/3 Case Studies Rationale Services Solutions Finance Partners

6 Case Studies A few examples of our past success’s… Leading Consultancy Firm Innovation Delivered Substantial reductions in operational expenditure Extensive service improvements to both the firm and its clients Delivered full scalability to meet the firms growing business demands No loss of service across world time zones Premier League Football Club Value Delivered Substantial improvement in overall business capability Increased revenues from the Club's retail outlets and conference suites Better communication with its supporters, employees and business suppliers Enhanced, reliable data and voice communications Provisioned in a highly cost effective manner Scalable implementation with a planned growth path to sustain future growth Mission Profile  Case Study 1/2 Rationale Services Solutions Finance Partners

7 Case Studies Leading London University Value Delivered Delivered with with no capital expenditure Provide telephony and data services to its students More competitive rate than BT’s comparable residential services Revenue share that was re-invested in other infrastructure services Home Shopping Enterprise Innovation Delivered Enhanced capability with an overall improvement in telephony Online SOP rather than retail referral Additional sales from on-line shopping Improved business revenues Enhanced customer satisfaction Mission Profile  Case Study 2/2 Rationale Services Solutions Finance Partners

8 Why Outsource Key Reasons for Outsourcing Cost effective Unified Solution Current, Multifaceted Skills Human Resource Quality of Service Increased Performance Better Reliability Enhanced Security SLA 24 x 7 x 365 Core Business Focus Infrastructure Management Centralised Service Support In House OEM Partners Future Proof Provision Predictable OPEX One-Bill Philosophy Best of Breed Service Accountability Mission Profile Case Studies  Rationale 1/5 Services Solutions Finance Partners

9 Key Buy Factors  Perceived Purchasing Rationale Mission Profile Case Studies  Rationale 2/5 Services Solutions Finance Partners

10 Key Buy Factors  True Purchasing Rationale Mission Profile Case Studies  Rationale 3/5 Services Solutions Finance Partners

11 Key Drivers In House Outsourced Mission Profile Case Studies  Rationale 4/5 Services Solutions Finance Partners

12 No Cost Upgrade Mission Profile Case Studies  Rationale 5/5 Services Solutions Finance Partners  You need the latest IT but don’t have the desire to invest  How do you keep up to date without additional investment  Sigma bridges the time / expenditure / technology gap  We step up your technology without the need for further expenditure  IT outsource contract pricing tracked annually to RPI + 1.5% Technology Time Technology Gap

13 Our Services Managed Services Project and Programme Mgmt Sigma Express Audit ® Sigma Asset Management Feasibility Studies Budget Analysis Risk Assessment Sigma Net Reports ® Staff Training IT / Computer Services Server Administration Gateway Admin and Support Local Security Policy Mgmt Desktop Support Remote Working Managed Routers, Hubs & Switches Peripheral Support Structured Cable Management Managed Backup & Disaster Recovery UPS Management Mission Profile Case Studies Rationale  Services 1/3 Solutions Finance Partners

14 Our Services Mission Profile Case Studies Rationale  Services 2/3 Solutions Finance Partners Internet Services Internet Access Domain Registration Web Hosting Storage Area Networking Email Services Unified Messaging Web Design E-commerce Gateway Firewall Protection Content Filtering & Monitoring Voice Services PABX Management Call Logging and Billing Performance Management ISDN Bandwidth Reporting & Mgmt Switched Minutes Premium, Local & Free-call Numbers Bandwidth Grooming Adds Moves & Changes LCR Management Voice Messaging Integrated Mobile Services

15 Our Services Infrastructure Services POP & Room Design & Build Cabinet & Enclosure Deployment Structured Cabling Optical Data Distribution Transmission Equipment WAN, MAN & LAN Connectivity Wireless / Security Network Auditing Network Health Check Network Inventory & Mapping Human Resourcing Employee Cost Model Outsourcing of IT Employees Reduction in Headcount Reduce Liability to Employer European Employment Legislation Health & Safety Reporting PABX Performance Internet Service Monitoring Security Alerting and Reporting Provided via Secure Internet Portal Mission Profile Case Studies Rationale  Services 3/3 Solutions Finance Partners

16 Solutions Mission Profile Case Studies Rationale Services  Solutions 1/2 Finance Partners Internet Solutions The Internet is a complex and ever changing medium which requires specialist skills and experience to maximise its potential for your business. Service Elements Web Hosting Internet Access E-mail Services Content Management Firewall Management E-Commerce Customised Solutions Unified Telecoms Solutions The communication demands placed on businesses operating in the 21st century require an unprecedented level of integration and flexibility. Unified Messaging Fixed Telephony Mobile Telephony Email Pager Fax PC Integration Web Integration

17 Solutions Mission Profile Case Studies Rationale Services  Solutions 2/2 Finance Partners Office Solutions Supporting today's complex office IT environments is becoming increasingly costly and more demanding to manage. Service Components File & print servers Fax server services Desktops Internet access Internet services Internal & external security Telephony Building infrastructure Global Technology Solutions When speed-to-market with world wide connectivity is critical and new e-business applications are needed to support your business strategy you can rely upon us to deliver services that relate directly to your overall business objectives. Service Components Global Internet access services Voice services International IP VPN’s IP Gateways Portable email services

18 Finance Mission Profile Case Studies Rationale Services Solutions  Finance 1/2 Partners Analysis During the audit stage Sigma captures key financial data pertaining to your existing operational and capital IT expenditure. We then generate a definitive comparative analysis, which highlights areas of financial expenditure, which can be improved upon. Examples of areas where we would typically expect to provide an improved model, include best use of service providers and the comparison between leasing and outright purchase. Management Reporting Effective reporting of your service utilisation, cost and performance statistics are all vital to your company's well-being, In addition to on-line financial reporting, we offer comprehensive service reports. These Include Sigma Express Audit ® Report PABX Service Analysis Dialup Data Service Analysis Provided via Secure Internet Portal

19 Finance Mission Profile Case Studies Rationale Services Solutions  Finance 2/2 Partners Asset Management Sigma's asset management programme provides a comprehensive audit of all specified IT hardware and software. The assets captured during the audit process are inputted into our asset management database and can be viewed via Sigma Net Reports ®. Sigma will then review purchase options such as investment in new equipment either leased or outright purchase. Using solutions such as leaseback to free up working capital and technical assessments to enable you to sweat and derive maximum potential from your assets. Benefits As all businesses understand the key to success is maintaining a strong balance sheet. Sigma’s outsourcing philosophy places particular emphasis on delivering services that are cost effective without compromising service delivery. Key Benefits Reduced Opex Reduced Capex Free up working capital Off balance sheet accounting One-Bill philosophy Controlled spend Structured finance packages

20 Business Partners Sigma work with a range of OEM partners in order to pull together the most appropriate solution. Our partners provide us with hardware and product, as well as access to their back office support infrastructure. This ensures we maintain the best level of customer support and the most up to date skill sets for the solutions we provide. Mission Case Studies Rationale Profile Services Solutions Finance  Partners

21 Summary Our flexible range of service elements and the ability to design a fully customised solution means that Sigma will deliver an excellent results across a wide range of requirements.  Key points Traditional approach Maintain core focus Proven formula Recognised and credible service partners Phased strategy Seamless business integration Low market entry cost The scale and scope to deliver  Mission  Profile  Case Studies  Rationale  Services  Solutions  Finance  Partners

22 Next Steps  Your Options Sigma Express Audit Full Outsource Partial Outsource Project Based Phased Approach For more information find us on the web at… www.sigma-ltd.co.uk Mission Profile Case Studies Rationale Services Solutions Finance Partners


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