1. Sheffield LPC 28 th January 2014 Alex Shilkoff & Leigh Buchanan Sheffield City Council

2. What is a Community Support Worker? Support older people with any non- medical issue that impacts on their wellbeing Target support through risk stratficiation CSWs are linked to GP Practices in half of the city

3. Referrals in and out

4. Benefits of the Approach Prevents / Delays people needing social care and acute services Independence and reablement focus Builds community resilience Identifying the most vulnerable means support can be ‘dropped-in’ at times of greatest need (e.g. winter) rather than create a dependency

5. Winter Plan Fire safety check Referral to CWCA Referral to Community physio Referral to Warm Front Trading Standards complaint Referral to Stayput Key Safe Mr Wildlife, lives alone and is 70 years old. He was referred by his GP due to being isolated, having a cold home and a series of falls. He also has Cerebral Palsy. “I am very happy with what you have put in place for me and I am very grateful to my Doctor for referring me. I could have been in 'real trouble' when I fell in the shower as it was very cold in the bathroom. I used my care alarm and was impressed with the way in which the they were able to get me off the floor using an inflatable air bag. I can’t thank you enough, I am warmer, safer and happier since you came along.”

6. Cruise home visit referral Benefits home visit arranged Food Bank Exercise Bike White goods Wildlife magazine donations Pharmacy home delivery Internet at home to access self-help forums and order prescriptions online Mr A, is 49 years old and has suffered from Agoraphobia since the death of his father 6 years ago and is very isolated. The GP made the referral due to benefit changes that were affecting Mr A.