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Lecture 3: Teams John Haymaker, PhD, AIA, LEED ap
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Agenda MACDADI-IN-AN-HOUR debrief How things are: How things could be:
Informal definition and management of project teams and goals. How things could be: Goals Environmental Economic Equitable Formal models of: Teams Stakeholders Designers Decision Makers But information is project-specific each team needs to define and manage Methodology: We explain methods (Represent, Define, Saturate, Partition, Weight, …) to make more comprehensive, transparent, systematic, and precise models of Teams and Goals:
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Reflection on MACDADI in an Hour
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Reflection on MACDADI in and Hour
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Narratives : Dependencies
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Who? Did What?
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In about three hours, we:
Established teams, generated goals, prioritized goals, generated options, analyzed options, evaluated tradeoffs, selected an option. We also communicated all of this in formal models that can be broadly accessed and interpreted by a third party, and potetnially a computer.
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Models All Models are … Wrong Some Models are … Useful
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How things are: Informally defined and communicated Orgs
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Teams
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How teams are: Decision Makers
Decision Makers create the opportunity for designers to satisfy stakeholders, and select the options “We’re building a hospital at this site, even if the neighbors would be happier with having an amusement park.”
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How teams are: Many Designers Participate
Designers pose and analyze options that affect building performance “We engineer heating, ventilation, and air conditioning (HVAC) systems.” Acoustics Electrical Parking Architecture Estimating Plumbing Architectural Detailing Fire Structural Engineering Audio Visual Interiors Sustainability Civil Engineering Lighting Waterproofing Construction Mechanical Engineering Workplace Planning
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How teams are: Many Stakeholders are affected
Gatekeepers are individuals and teams with the power to constrain the range of viable options “You may not place waterless urinals in public bathrooms.” Board of Directors Labor Union Building Department Occupational Health Authority (OSHA) Chief Financial Officer Planning Commission Environmental Review Commission Specialty Equipment Supplier Fire Marshal Specialty Material Supplier Insurance Inspector An all-powerful Stakeholder
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Student Non-Occupants
Stakeholders “As a student, I want the building to be filled with natural light, but not to be so expensive that my tuition goes up” Stakeholders are groups of people the design might affect. Builders Maintenance Staff Student Occupants Donors Neighbors Staff Designers Press Suppliers Faculty Residents Utility Companies Insurers Student Non-Occupants World population
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How teams are: Roles get muddled
People daily serve as stakeholder, designer, and owner, for many decisions. People therefore: Understandably try to serve in all roles during design Aren’t the most expert at all roles We require discipline and guidance to work together best
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Breakdown structures in VDC
Product Breakdown Structure (PBS) Major types of components Organization Breakdown Structure (OBS) Major types of organization components Process (Work) Breakdown Structure (WBS) Major types of tasks Breakdown structures Hierarchical Relate to each other Types, than instances CEE 143/243 Jan 29
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How Teams Could Be: Project Team models Project Team
List (until saturated), Define (until clear), Group (until balanced), then Weight (until authentic) Improve the model iteratively
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Saturate a List of Affected Team Members (Here Stakeholders)
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Three-tier Organization of Stakeholder Groups for Hospital
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Define Representatives of Stakeholder Groups
MACDADI
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In process Narrative describing team modeling
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Team Model (less gatekeepers)
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Advanced Organizational Modeling
Beyond the scope of MACDADI, Narratives, and this class
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Virtual Design Team: Big Ideas
Organization analysis allows predicting the volume and distribution of hidden work: the coordination and rework that make projects late and participants overworked and frustrated How “good” is this Organization – Process design? Simulation predictions: Gantt chart Risks, …
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Conceptual underpinning: Model
Programs Projects Tasks Organization Precedence Exception reporting Coordination Rework Meetings
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SimVision Programs or projects have attributes
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SimVision tasks have attributes
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SimVision actors (“positions”) have attributes
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Important to manage complexity
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Project’s Process Information
The organization processes exceptions “Actors”: Do direct work Do hidden work Coordinate Rework Wait Tasks: Have direct work Have hidden work
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Comparing Project Schedule Risks
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Evaluation of Schedule goal
To achieve feasible schedule Most staff available Full time Do 50% design review by meetings, vs. tasks
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Evaluation of Budget goal
To achieve feasible budget Cases with acceptable schedule
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Evaluation of risk goal
To achieve feasible organization process quality Cases with acceptable schedule budget
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Backlog = work left to do at the end of the day
Facility Program Backlog = work left to do at the end of the day Risks Schedule Coordination Product, process quality control Principals need to manage workload
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Executive Dashboard Shows evaluation of predicted behavior (finish date, revenue, cost, quality, backlog) | Goals
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Any two goals look attainable
Organization Options Any two goals look attainable Duration; Cost (staff); Organization process quality
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Possible Interventions – Change:
SimVision methods Possible Interventions – Change: Task definition Task precedence Task Start-to-start lag Actor size Actor – task assignment Actor skills Goals Cases
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Big idea: “Design organizations”
Design organizations as we design bridges Set objectives and measure performance Product Organization Process Function Scope (…) Quality (…) Design + Construct Cost (…) Backlog (…) Cost Schedule (…) Schedule risk (…) Form Deliverables Actors Tasks Behavior Scope Quality Work (direct, hidden) volumes Backlog Start, Finish, Duration Schedule risk
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Looking ahead to the next week(s): Goals
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How goals are: Owner state goals
(Cleary, 2004) Slide of Jack Cleary, Director of Project Management, Stanford University
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How goals are: Designers State Goals
Delightfully Diverse Safe Healthy Just Clean Water Air Soil Power Economically Enjoyed Equitably Ecologically Elegantly “Our goal is a delightfully diverse, safe, healthy and just world, with clean water, clean air, clean soil and clean power – economically, equitably, ecologically and elegantly enjoyed.”
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How goals are: Public and Non-profits State Goals
USGBC – LEED-NC 2.2 Sustainable Sites 14 Water Efficiency 5 Energy & Atmosphere 17 Materials and Resources 13 Indoor Environmental Quality 15 Innovation 5
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How goals are: Theorists State Goals
1. Walkability 2. Connectivity 3. Mixed-Use & Diversity 4. Mixed Housing 5. Quality Architecture & Urban Design 6. Traditional Neighborhood Structure Increased Density 8. Smart Transportation 9. Sustainability 10. Quality of Life THE PRINCIPLES OF NEW URBANISM
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Looking Ahead
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