1. Measure website

2. Palmer download, navigabilitas, interaktifitas, responsifitas, kualitas konten

3. Gartner Group, 2010 Navigation Aesthetics Search Personalization Security Content Product/ Service Information Contact Information Investor Information

4. Miranda F. J. et all (2006) -Accessibility, -Speed, -Homepage Size, -Navigability dan -Content Quality,

5. Delone dan McLean 1.Kelengkapan (completeness) 2.Ketepatan (precission) 3.Akurasi (accuracy) 4.Keandalan (reliability) 5.Kekinian (currency) 6.Bentuk Keluaran (format of output

6. 10 Mistakes in Web Design Bad Search PDF Files for Online Reading Not Changing the Color of Visited Links Non-Scannable Text ixed Font Size Page Titles With Low Search Engine Visibility Anything That Looks Like an Advertisement Violating Design Conventions Opening New Browser Windows Not Answering Users' Questions