1. Rudi Page Church of God of Prophecy UK Community Partners for Reverse Commissioning September 2011

2. Community Partners Long Term Conditions Asthma Cancer Diabetes HIV/Aids Learning Disabilities Mental Health Prostate Cancer Sickle Cell Vascular disease

3. Community Partners Reverse Commissioning The Reverse Commissioning process provides evidence based on service utilisation.

4. Health Professionals Engage Educate Enlighten Enhance service delivery BME Communities Enable Expert Empower Enhanced patient experience 4 Es Model Establish Reverse Commissioning Group Reverse Commissioning

5. Partners Community Partners Local Patient Champions Focus on Patient Experience and use feedback to improve services to local communities and reduce ethnic health inequalities.

6. Community Partners Patient Experience Expectations Experience Needs Aspirations

7. Community Partners Feedback Support Groups Focus Groups Workshops User Groups Health & Wellbeing activities

8. Partners Community Partners Local Patient Champions Patients Carers Service Users Families