1. CSR in The Netherlands “The Dutch Perspective” CSR executive management practices

2. but you can taste their fruits! Centre for the Promotion of Imports from developing countries 2 You can’t eat Principles …

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5. Carrol implementation as business model 5

6. Carrol as sustainability business model CBI CSR 6 Ambition Level Planet Profit People ISO26000 Principle 2 Responsible Sourcing ISO26000 Core Subject 1 ISO26000 Core Subject 4

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9. AHOLD 5 sustainability pillars 9

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12. CSR PLANNING 12

13. CSR Strategy (Aalberts Industry) 13

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15. Centre for the Promotion of Imports from developing countries 15 CSR: Some opinions source CIM CSR is a mainstream global issue Customers increasingly look for a company with a genuinely moral stance Companies not engaging in CSR are under-managing their economic self-interest Doing the right thing should be embedded into the core business The unethical marketer is an endangered species

16. Centre for the Promotion of Imports from developing countries 16 Top 10 CSR Business Benefits source CIM Increased profit & greater growth rate Access to capital (Socially Responsible Investment SRI) Reduced operating costs (reducing waste, increasing energy efficiency, using recycled materials) Enhanced brand image & reputation Increased sales & consumer loyalty Increased productivity & quality (www.bsr.org)www.bsr.org Increased ability to attract & retain employees Reduced regulatory oversight Improved risk management ( www.sedexglobal.com )www.sedexglobal.com Competitive advantage

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18. BEST SUPPORTING EVIDENCE: YOUR CODE OF CONDUCT, THAT IS IMPLEMENTED & ASSURED BY A SMART GOVERNANCE SYSTEM! 18 CoC

19. Centre for the Promotion of Imports from developing countries 19 The CoC: Code of Conduct The CoC is super-dominant The CoC determines the environmental behaviour of a (sourcing) company The CoC is a compulsory and continuous management & staff reflex The CoC is a cornerstone of a company’s own identity The CoC is a measurable business protocol