1. Leadership, Motivation, and Problem Solving in Organizations Chapter 6, Odgers & Keeling

2. Main Topics Effective Leadership Staff Motivation
Power, Office Politics, and Motivation
Decision Making and Problem Solving

3. Effective Leadership The Nature of Leadership
Leadership Habits, Attitudes, and Styles
Women as Leaders

4. The Nature of Leadership
“Doing Things Right” or “Doing The Right Thing”
Leadership Qualities

5. Leadership Habits, Attitudes, and Styles

6. Leadership Habits Proactive Begin with the End in Mind
First Things First
Think Win-Win
Listen First, Then Express Yourself
Synergize
Sharpen the Saw

7. Leadership Attitudes
Theory X
Theory Y
Theory Z

8. Leadership Styles Autocratic Participative Task-Oriented
People-Oriented

9. Women as Leaders
Stereotypes
Feminine Approach

10. Staff Motivation Motivating Factors and Recognition
Motivation and Maslow’s Need Theory
Motivating Generation X Workers
Motivating Older Workers
Motivational Problems and Behaviors
Job Satisfaction

11. Motivating Factors and Recognition
External Motivating Factors
Internal Motivating Factors
Staff Recognition

12. Motivation and Maslow’s Need Theory
Physiological or Biological Needs
Safety and Security Needs
Social or Belonging Needs
Esteem or Ego Needs
Self-actualization or Self-fulfillment Needs

13. Motivating Generation X Workers
Parallel Processing Ability
Random Access Thinking
Connected
Technology as Friend Not Foe

14. Motivating Older Workers
Cost of Living
Older Workers – beneficial to everyone
Good Work Ethics
Dependable
Flexible Scheduling
Seasoned
Experienced

15. Motivational Problems and Behavior
Personality Disorder
Defensive Behavior
Rationalization
Projection
Aggression
Scapegoat
Withdrawal
Abnormal Behavior

16. Job Satisfaction
Job Enrichment
Horizontal Moves and Broadbanding

17. Power, Office Politics, and Motivation
Power and Motivation
Office Politics and Motivation

18. Power and Motivation
Position Power
Personal Power

19. Office Politics and Motivation
Avoiding Taking Sides in Power Struggle
Keep Social Contacts Constructive

20. Decision Making and Problem Solving
Decision-Making Responsibility
Problem-Solving Steps

21. Decision Making Responsibility
The Decision-Making Process
Need
Two Alternatives
Choice
Factors to Consider
7 Factors
4 Questions
Group Decision Making
8-Step Systematic Approach

22. Problem-Solving Steps
Define Idea or Problem
Collect, Interpret, and Analyze Information
Develop Alternate Solutions
Analyze Implications
of Alternatives
Select Preferred Alternative
Implement Decision
Follow Up, Evaluate, and Modify If Needed

23. QUESTIONS?