1. CONTENTS CLAIMS INVENTORY SERVICE Of Birmingham FIRE AND WATER, CLEANUP AND RESTORATION LIKE IT NEVER EVEN HAPPENED

2. FIRE AND WATER, CLEANUP AND RESTORATION LIKE IT NEVER EVEN HAPPENED Of Birmingham What is CCIS? Computerized Inventory –C–Complete Detailed Total Loss Contents Inventory –U–Utilizes Bar Code and Scanner Technology Detailed and Customized Reports Electronic Reporting –M–Microsoft Excel Spreadsheet Report Increases Flexibility Restoration Costs and Average Replacement Cost Data Provided to Aid in Cost Analysis

3. FIRE AND WATER, CLEANUP AND RESTORATION LIKE IT NEVER EVEN HAPPENED Of Birmingham How does this help the Adjuster? Complete Inventory –3–3 Categories Cleanable ItemsQuestionable Items Non-Cleanable Items

4. FIRE AND WATER, CLEANUP AND RESTORATION LIKE IT NEVER EVEN HAPPENED Of Birmingham How does this help the Adjuster? Restoration Costs and Average Replacement Cost Data Provided to Aid in Cost Analysis Restoration vs. Replacement Costs Analysis on Every Line Item Emergency Inventory Pre-Loss Inventory Expedites Claim and Closes file faster Increased Customer Satisfaction = Happy Customers

5. FIRE AND WATER, CLEANUP AND RESTORATION LIKE IT NEVER EVEN HAPPENED Of Birmingham Why SERVPRO? 1/4/8 Promise –W–Within (1) hour we will get in contact with the Customer –W–Within (4) hours we will be on-site to perform Mitigation Services –W–Within (8) business hours we will be in contact with the Adjuster Pretesting The Paperless Claim – Automation Capability – ScanER Effective and Speedy Complaint Resolution Extensive Training

6. FIRE AND WATER, CLEANUP AND RESTORATION LIKE IT NEVER EVEN HAPPENED Of Birmingham What is the Cost of CCIS? Inventory Emergency Response: $99 Detailed Room Inventory (Non-Cleanable Items): $99 per room (up to 50 items) & 50+ is $2.00 per line item Regular Inventory (Cleanable Items): Included with Restoration Estimate