1. Mary Burger Owner ComputerDiva, LLC Vancouver, WA www.computerdiva.biz

2. Virus - A virus is something that spreads from 1 PC to another, and has some sort of damaging aspect to it. Worm - it is something that does damage along the way. Worms can also deposit damaging files on your computer. Trojan Horse - This usually is download by the user, without their knowledge. It is called a trojan horse because it usually packs a damaging payload. Adware - comes in the form of banner ads on websites, popups, free versions of programs with advertising. Not damaging, simply annoying. Spyware - monitors what the user is doing, and sells the information to advertisers.

3. Bored Programmers – very small percentage Rogue Security Software Vendors Organized Crime Foreign Governments

4. Harvesting email addresses Identity theft Credit card and bank fraud Corporate and industrial espionage Stealing gaming treasures and weapons Extortion

5. Email attachments Infected websites Infected links Across a local area network Thumb drives or external drives The User Other Methods

10. Email attachments Infected websites Infected links Across a local area network Thumb drives or external drives The User Other Methods

11. Software tools, such as MalwareBytes, HitMan Pro, Kaspersky TDSS Killer Browser cleaning Safe Mode cleanup System restore Wiping the computer clean Other methods

12. Feet flat on the floor, pull the earth’s energy up into your feet, through your body and out your hands. Keep you hands resting lightly on the computer keyboard. Infuse the computer with the high vibrational energy

13. Absorbs electromagnetic smog – low energy frequencies Protects the computer from energies of the user Purchase from any Metaphysical or gem store Run under cold water every few weeks to remove energies absorbed

14. Never click on attachments in emails Use a strong internet security product. I really like Kaspersky Internet Security. Free software is never free. It usually comes with a payload of malware. When installing any software, check each screen to make sure that additional software is not being installed. Most of them tell you what they are going to install, and give you the chance to “opt out” Unless you know what you are doing, do not try to clean the malware yourself. Leave it to the experts.

15. Mary Burger, Owner ComputerDiva, LLC Onsite or remote Malware Cleanup Reasonable prices www.computerdiva.biz mary@computerdiva.biz 360-567-8838