1. SOCIAL DEVELOPMENT | www.worldbank.org/socialdevelopment Outreach and Engagement in Urban Transport The case of Lima, Peru and Beijing, China

2. Outreach and Engagement in Urban Transport Transport Planning typically a large scale exercise 10,000s of surveys, data cleanup, model development -> multi year process

3. Outreach and Engagement in Urban Transport It’s hard to get a sense of detailed on the ground issues – particularly for non-car modes “Seeing the invisible” Innovation Fund Proposal: Use ICT to address these issues

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9. SOCIAL DEVELOPMENT | www.worldbank.org/socialdevelopment

10. Send reports via mobile phone, email, web 10 SMS phone Smart Phone Web Form Email How Can ICT help?

11. Two Stories Lima, Peru Beijing, China

12. Lima, Peru Strong, Existing NGO (La Factura) Datea.pe platform developed out of grassroots activism on new BRT corridor

14. Lima, Peru Bank support allowed for expansion into cycles Also enabled a direct connection to government in Lima and Peru Platform flourished and expanded with support of key public officials

15. Lima, Peru But, lessons mixed. When individual officials in Lima government lost interest, platform waned “New” technology will rely on plugging into existing “old” systems of governance Are not stand alone solutions How can these new technology platforms (see click fix, open311, TSD, Ushahidi) be used as part of a strategy to get governments willing and able to respond to citizen feedback?

16. Beijing - The story so far Long term research partnership with Beijing Transport Research Center (BTRC)  Many non-lending research projects  Strong ongoing collaboration  Share an ongoing updated list of research topics, one of which was enhancing cycling  Pay their own staff costs and time Bank team awarded first round of Innovation Grant Funding to develop a first-ever Urban Transport Ushahidi platform in China (small $$)

17. http://ourtransport.net

18. Beijing - The story so far BTRC primarily a data and analyis center – need a partner to focus on outreach to the public A final team member – Friends of Nature – China’s oldest official NGO Recently begun work on cycling and green commuting, including mapping

19. Network of Partners

20. Beijing Challenges Many!... Social Media is sensitive, web outreach too  8 months to secure a domain (done!) Sustained interest/outreach from the public Public Action/Acceptance Data Quality/Cleanup

21. Beijing Next Steps Launching (finally) this Spring Two events planned – one university based, on ‘on street’

22. Conclusions Two cities, different lessons (so far) Common to many new platforms/programs across the world. So we’re eager to share, and learn…

23. Contact Shomik Mendiratta (smehndiratta@worldbank.org)smehndiratta@worldbank.org Andrew Salzberg (asalzberg@worldbank.org)asalzberg@worldbank.org