1. “THE GRAFFITI ABATEMENT SPECIALISTS” This Stuff Works, Inc.

3. Topics Graffiti – 101 VOC’s Paint or Remove Coatings TSW Products Stop Urban Blight

4. Who is TSW? TSW  This Stuff Works, Inc.  20 Year Anniversary April 2014  Graffiti Abatement Product Specialists  800-4GRAFFITI 800-447-2334 / 510-783-5224  www.TSWwarehouse.com www.TSWwarehouse.com

5. TSW Goals  Aid in worldwide graffiti relief  Provide safe, reliable and efficient products  Provide customers with graffiti abatement knowledge  Be “THE” Graffiti Abatement Specialists  Continue supporting Stop Urban Blight

6. o 101 o VOC’S o PAINT OR REMOVE o GRAFFITI RESISTANT COATINGS o STOP URBAN BLIGHT Graffiti

7. 101 VOC’s Paint or Restore Graffiti Resistant Coatings 101  Estimated USA costs dealing with graffiti  2003 = $7 Billion  2008 = $15 Billion  2009 = $17 Billion  2012 = $20 Billion  Community involvement, education and beautification efforts are key components to reducing and preventing graffiti.

8. Graffiti 101 VOC’s Paint or Restore Graffiti Resistant Coatings VOC’s  Volatile Organic Compounds  Are organic chemical compounds that are highly evaporative and can produce noxious fumes.  VOC Restrictions  Vary from state to state even from city to city.  Current CA standard % by weight VOC limitations for graffiti removers  Aerosol 50% (500 g/L)  Non-Aerosol 30% (300 g/L)  Current CA standard % by weight VOC limitations for graffiti resistant coatings  Non-Sacrificial 100 g/L  Sacrificial – 50 g/L

9. Graffiti 101 VOC’s Paint or Remove? Graffiti Resistant Coatings Paint or Remove?  Paint  Large graffiti on painted surfaces  Frequently tagged surfaces  Remove  Non-Painted surfaces Brick, concrete, masonry, stucco Signs, vehicles  Small tags on painted surfaces

10. Graffiti 101 VOC’s Paint or Restore Graffiti Resistant Coatings  Sacrificial  Coating is removed with graffiti and needs to be reapplied  Non-Sacrificial  Permanent Generally hi-sheen, expensive, difficult to remove if necessary  Semi-Permanent Generally moderately priced Limited number of cleanings

11. o TSW PRODUCTS TSW Products

12. TSW Products (3 Different Removers) TSW9 Plasti-Master TSW Products  TSW9 Plasti-Master Remover for Delicate Surfaces Removes graffiti, stains, paint overspray and more From signs, vehicles, plastics, aluminum, and many other hard finished surfaces. Available in 4oz Spray, 24oz Spray, Gallon, 5 Gallon, 30 Gallon and 55 Gallon

13. TSW Products (3 Different Removers) TSW2 Multi-Master TSW Products  TSW2 and TSW2G (GEL) Multi-Master Biodegradable Graffiti and Stain Remover for Most Surfaces Removes graffiti & stains consisting of oil & latex paints, permanent marker, pen, inks, lipstick, correction fluid, tar and more. From most surfaces including but not limited to paint, carpet, clothing and much more. Available in 4oz, 24oz, Gallon, 5 Gallon, 30 Gallon and 55 Gallon containers.

14. TSW Product (3 Different Removers) TSW2 Multi-Master TSW Products  TSW2 and TSW2G (GEL) Multi-Master

15. Painters Helper Kit INCLUDES: TSW9 Plasti-Master 4oz TSW2 Multi-Master 2oz TSW7 Neutralizer Ideal for contractors & homeowners. Safely Remove paint marker & more For use on carpet, clothes, vehicles & many other surfaces Kit includes 2 different removers and a neutralizer

16. TSW Products (3 Different Removers) TSW3G Mason-Master TSW Products  TSW3G (GEL) Mason-Master Graffiti Remover for Unpainted Porous Surfaces Removes spray paint and other common graffiti vandalism From brick, concrete, stone and most other non-painted natural surfaces. Available in 24oz, Gallon, 5 Gallon, 30 Gallon and 55 Gallon containers

17. TSW Products (3 Different Removers) TSW3G Mason-Master TSW Products  TSW3G (GEL) Mason-Master Remover for Unpainted Porous Surfaces

18. TSW Products (Anti-Graffiti Coatings) TSW4 Acryli-Master TSW8 Acryli-Master TSW Anti-Graffiti Coatings  TSW4 Acryli-Master (Semi-Gloss)  TSW8 Acryli-Master (Matte) Available in Test Kit, Gallon and Five Gallon

19. TSW Products (Anti-Graffiti Coatings) TSW4 Acryli-Master TSW8 Acryli-Master TSW Products  Acryli-Master Anti-Graffiti Coatings  Non Sacrificial Semi-Permanent  Low VOC  Clear, water-based acrylic  Matte or semi-gloss  Apply with airless sprayer, roller or brush  Up to a dozen cleaning cycles using TSW2 or TSW2G Multi-Master  Can be painted over

20. APPLICATION Acryli-Master

21. Step #1 – Call Tech Support

22. Calling Tech Support 1. Eliminate Potential Problems 2. Pre-Register Job 1. Name and Company Name 2. Contact Phone # 3. Surface Being Coated 4. Job Location & Job Name 5. Square Footage 6. Amount of Product Purchased 7. Where & When Purchased 3. Review Application Procedures

23. Step #2 – Surface Preparation

24. TSW Products pH Testers Surface pH needs to be between 7-10 or surface can repel the coating. TSW Products  pH Testers  TSW6 pH Quick Test Developed to turn color if surface pH level is above 10 and dry clear if below 10  pH Pencil Kit Developed to test surface pH levels ranging from 0 - 13

25. Step #2 – Surface Preparation

26. Surface Prep 1. Prep surface as if getting ready to paint 2. Clean Dry Surface 3. No Effloresence 4. Painted Surfaces okay After 48 hours

27. Step #3 – Mixing Acryli-Master & Linker

28. Mixing Acryli-Master & Acryli-Link 1. 3ozs Acryli-Link per gallon of Acryli-Master 2. Mix no more than can be used in 4 to 6 Hours 3. Can be re-linked

29. Step #4 – Application

30. Application 1. Porous surfaces dilute first coat 40% with water (Primer coat) 2. Thin Even Coats 3. Airless application optimum 4. Roller & or brush can be used 5. Catch any runs or drips w/dry brush or pad 6. Best not to apply in direct sunlight

31. Step #5 – Cleanup

32. TSW Products TSW5 Spray Clean TSW Products  Spray Equipment Cleaner  TSW5 Spray Clean Developed to internally clean paint spray equipment and parts Breaks apart or dissolves acrylics, latex and Acryli-Master. Packaged in 4oz, 24oz, Gallon, 5 Gallon, 30 Gallon and 55 Gallon containers

33. Step #6 – Final Call

34. Final Call 1. Confirm amount of product used 2. Review how application went 3. Address to send a gift

35. TSW Is A Stop Urban Blight Sponsor!

36. What is Stop Urban Blight?  A 501(c)3 non-profit organization dedicated to the elimination of graffiti vandalism.  GOAL – Reduce costs cities, businesses and citizens are forced to spend dealing with this problem.  MISSION - Provide education and training in the field of graffiti prevention, abatement & removal.

37. Join Stop Urban Blight  Register at www.StopUB.org and receive a Login ID and Password to access members area FREE!www.StopUB.org  Members area offers library of info, training courses & more  Receive offers and discounts from Stop Urban Blight Sponsors.  Up to 45% discount on Stop Urban Blight hosted events.

38. Members of Stop Urban Blight also receive annual publication of Graffiti Fighter Magazine Resource Guide

39. International Graffiti Conference April 22 nd – 25 th 2014 In Phoenix, AZ Visit www.ZeroGraffiti.orgwww.ZeroGraffiti.org

40. This Stuff Works, Inc. Anti-Graffiti Products “The Graffiti Abatement Specialists” 800.4GRAFFITI 800.447.2334 www.TSWwarehouse.com