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CRIMSON BUSINESS SOLUTIONS. “ The goal as a company is to have customer service that is not the best, but legendary ” - CBS.

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Presentation on theme: "CRIMSON BUSINESS SOLUTIONS. “ The goal as a company is to have customer service that is not the best, but legendary ” - CBS."— Presentation transcript:

1 CRIMSON BUSINESS SOLUTIONS

2 “ The goal as a company is to have customer service that is not the best, but legendary ” - CBS

3 Crimson Business Solutions Who We Are Your work..Our passion.. We base our business on a solid foundation of trust and transparency, where quality service is the driving force. In fact, it is our commitment to excellence that work environment where human expertise and technology meet to often encourage our clients to entrust us with their challenging requirements. Our modern Call Center is a futuristic set up with international styling and design. It is a stimulating work environment where human expertise and technology meet to offer clients a service experience that is at par with global standards. Driven by our belief in constant innovation and progressive growth, we partner with our clients to provide them with a distinct competitive advantage. Crimson Business Solutions, We offer a 24/7 global helpdesk and five fully integrated state-of-the-art logistically disparate facilities with experienced professionals aiding customers in driving sustainable business growth. We understand the diverse technological needs and demands of an evolving global enterprise.. We base our business on a solid foundation of trust and transparency, where quality service is the driving force. In fact, it is our commitment to excellence that work environment where human expertise and technology meet to often encourage our clients to entrust us with their challenging requirements. Our modern Call Center is a futuristic set up with international styling and design. It is a stimulating work environment where human expertise and technology meet to offer clients a service experience that is at par with global standards. Driven by our belief in constant innovation and progressive growth, we partner with our clients to provide them with a distinct competitive advantage.

4 VISION “ To become a globally recognized and respected BPO and IT Offshore Outsourcing Service Provider that delivers ‘EXCELENT RESULTS’, and solutions through the leveraging of tomorrow's technologies today” Crimson Business Solutions MISSION STATEMENT “to provide Innovative global outsourcing services, which include back office processing, contact center & customized IT services at low cost, we can help our clients maximize the customer experience in a cost effective manner. We can create new opportunities by playing a key role in guiding our clients to emerging and traditional outsourcing destinations within the framework of our client's distinct needs and requirements”. “Good counselors lack no clients”-william shakespeare

5 Crimson Business Solutions VALUES: - Integrity and honesty - Ownership, accountability and result orientation - Customer centricity - Cost and profit consciousness - Transparency - Flexibility - Teamwork - Enthusiasm - Fostering innovation/change -Social consciousness -Secrecy of data “We Strive For Excellence In All We Do”

6 Crimson Business Solutions BPO SOLUTIONS Contact Centers -Voice Services (Inbound/Outbound) - Non-voice Services Data Management -Entry, Cleansing & Aggregation -Validation, Enrichment & Acquisition -Compliance Violation -Analysis & Reporting IT Outsourcing -IT Helpdesk -Remote Desktop Management -Blackberry Support Services HR Outsourcing -Selection & Recruitment -Compensation & Benefits Operations Outsourcing -Asset & Account Management -Claims Management IT SOLUTIONS -Customer Resource Management -Troubleshooting solutions

7 Crimson Business Solutions Why Choose Us :  Highly efficient staff and agents  Best quality deliverance of work  Best work stations with leading technology  Best WAN LAN & WI FI connectivity  3 LEVELS OF QUALITY MAPPING & CONTROL  VERY HIGH ACCURACT LEVELS. (<99% ACCURACY)  TALENTS ARE CONSTANTLY TRAINED IN OUR TRAINING CENTER TO DEVELOP THEIR COMPENTENCY & SKILLS  Well qualified team leaders and agents  Overall providing Value for their Remuneration

8 Crimson Business Solutions

9 Crimson Business Solution Your work… our passion.. Address : Plot no. 558, New Colony (link road) Gurgaon, Haryana – 122001 Contact Us : Official email Id : crimson.bpo@gmail.comcrimson.bpo@gmail.com Edwin Kojima : +91-8800917673 Mario Kojima : +91-9654547200 Ashwani Kumar : +91-9810220965 Yogendra Singh : +91-9911068246


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