1. Materi Diskusi No.6/APTIKOM/Pus/Sep/Pro-1/2009 Standar Karakteristik Profesi Sektor Industri Informatika dan Komputer Disusun oleh Kelompok Kerja Pengembangan Kurikulum Asosiasi Program Studi Informatika dan Komputer se-Indonesia dalam Pengembangan National Qualifications Framework untuk Rumpun Ilmu Informatika dan Komputer Versi 1.0 – September 2009 dipersiapkan oleh Tim APTIKOM Pusat dan Wilayah dipresentasikan kepada Direktorat Akademik – DIKTI Departemen Pendidikan Nasional RI

2. Private & Confidential 1 Daftar Isi Ringkasan Ekeskutif Tipe SDM Informatika dan Komputer Terminologi Domain SDN Informatika dan Komputer Nomenklatur Profesi Bidang Informatika dan Komputer untuk ICT Worker Nomenklatur Profesi Bidang Informatika dan Komputer untuk ICT-Enabled Worker Penutup

3. Private & Confidential ICT Type Human Resources ICT Workers: working for IT industry or IT departments as experts, specialists, and practitioners –IT Industry: hardware, software, services –Private Sector: IT divisions in big corporations, small-medium enterprises –Government: IT divisions in telcos, banks, utilities, manufactures, services, etc. –Academics: IT departments in universities, polytechnics, research centers, etc. ICT Enabled-Workers: working for organisations as IT users –IT Industry: IT users in back offices, administrations, operationals, etc. –Private Sector: IT users in big corporations, small-medium enterprises –Government: IT users in various types of industries –Academics: IT knowledge users such as teachers, lecturers, researchers, students, etc. 2

4. Private & Confidential ICT Alumni Professions ICT Workers: working for IT industry or IT departments as experts, specialists, and practitioners –Employees –Professionals –Entrepreneurs –Bureaucrats –Academicians ICT Enabled-Workers: working for organisations as IT users –Employees –Professionals –Entrepreneurs –Bureaucrats –Academicians 3

5. Private & Confidential Halaman 4 ICT Worker Taxonomy Executives Managers Supervisors Assistant Managers Administrators Supervisors Assistant Managers Administrators Staffs - Coordinators Operators – Specialists Technicians - Clerks Staffs - Coordinators Operators – Specialists Technicians - Clerks 10 professions 10 professions 74 professions 74 professions 33 professions 33 professions 84 professions 84 professions Source: Internet and Information Technology Position Descriptions HandiGuide, 2006 Edition Diploma Sarjana Magister Doktor

6. Private & Confidential Halaman 5 ICT Worker: Executives Security Officer Security Officer Technology Officer Technology Officer Information Officer Knowledge Officer Knowledge Officer Administration Consulting Services Consulting Services Human Resources Human Resources Information Services Information Services Strategy and Architecture Strategy and Architecture Technical Services Technical Services Chief Vice President = high demand but low supply in Indonesia

7. Private & Confidential Halaman 6 ICT Worker: Manager IT Management and Control IT Management and Control IT Planning IT Planning IT Deployment IT Deployment IT Infrastructure IT Infrastructure Electronic Commerce Electronic Commerce Information Technology Information Technology Technical Services Technical Services Telecom. Services Telecom. Services Systems Systems and Programming Systems and Programming Production Services and Data Center Production Services and Data Center Standards Compliance Standards Compliance Availability and Automated Operations Availability and Automated Operations Change Control Application Development Application Development Application Technology Application Technology Accounting for IT Accounting for IT Administration and Facilities Administration and Facilities Customer Service Customer Service Center Customer Service Center Contracts and Pricing Contracts and Pricing Controller Competitive Intelligence Competitive Intelligence Computer Operations Computer Operations Data Warehouse Database Data Communications Data Communications Data Security Customer Site Support Customer Site Support Data and Systems Engineering Data and Systems Engineering Help Desk Support Help Desk Support Information Architecture Information Architecture Enterprise Architecture Enterprise Architecture Facility and Equipment Support Facility and Equipment Support Disaster Recovery Disaster Recovery Disaster Recovery and Business Continuity Disaster Recovery and Business Continuity Director Manager

8. Private & Confidential Halaman 7 ICT Worker: Manager (continue) Manager Microcomputer Technology Microcomputer Technology Network and Computing Services Network and Computing Services Media Library Support Media Library Support Metrics Internet and Intranet Activities Internet and Intranet Activities Internet Systems Output Processing Output Processing Outsourcing Operating Systems Production Operating Systems Production Operations Support Operations Support Network Services Office Automation Applications Office Automation Applications Production Support Production Support Property Management Property Management Point of Sale Production Services Production Services Personal Computing and Auto. Support Personal Computing and Auto. Support Planning and Integration Services Planning and Integration Services Site and Shift Operations Site and Shift Operations Site Management Security and Workstations Security and Workstations Service Level Reporting Service Level Reporting Quality Control Re-engineering Systems and Programming Systems and Programming Technical Services Technical Services Store Systems Systems Software Site Software and Device Services Site Software and Device Services Software Engineering Software Engineering Transaction Processing Transaction Processing Telephone and Wireless Services Telephone and Wireless Services Training and Documentation Training and Documentation Telecom. Installation and Maintenance Telecom. Installation and Maintenance Wireless Systems Voice and Data Communications Voice and Data Communications Voice and Wireless Communications Voice and Wireless Communications User Support

9. Private & Confidential Halaman 8 ICT Worker: Supervisor Computer Operations Asst. Supervisor Computer Operations Asst. Supervisor Computer Operations Shift Manager Computer Operations Shift Manager Communications Administrator Communications Administrator Computer Operations Asst. Manager Computer Operations Asst. Manager Capacity Planning Supervisor Capacity Planning Supervisor Change Control Supervisor Change Control Supervisor Network Services Supervisor Network Services Supervisor Procurement Administrator Procurement Administrator Information Center Manager Information Center Manager Microcomputer Support Supervisor Microcomputer Support Supervisor Disaster Rcvry. & Special Projects Supervisor Disaster Rcvry. & Special Projects Supervisor Hardware Installation Supervisor Hardware Installation Supervisor Project Manager Network Technical Servcs. Project Manager Network Technical Servcs. Project Manager Systems Project Manager Systems Project Manager Distributed Systems Project Manager Distributed Systems Project Manager Implementation Deployment Project Manager Implementation Deployment Production Services Supervisor Production Services Supervisor Project Manager Applications Project Manager Applications System Administrator Linux System Administrator Linux System Administrator Windows System Administrator Windows System Administrator System Administrator System Administrator Lead System Administrator Lead Supervisor POS Training Supervisor POS Training Supervisor – Assistant Manager - Administrator Word Processing Supervisor Word Processing Supervisor Voice Communications Manager Voice Communications Manager Webmaster Data Entry Supervisor Data Entry Supervisor Database Administrator Database Administrator Customer Service Supervisor Customer Service Supervisor Data Communications Asst. Manager Data Communications Asst. Manager Computer Operations Shift Supervisor Computer Operations Shift Supervisor Customer Service Coordinator Lead Customer Service Coordinator Lead

10. Private & Confidential Halaman 9 ICT Worker: Staff Staff – Coordinater – Operator etc. Hardware Installation Coordinator Hardware Installation Coordinator Help Desk Analyst Help Desk Analyst E-Commerce Specialist E-Commerce Specialist Forms and Graphics Designer Forms and Graphics Designer Database Specialist Database Specialist Disaster Recovery Coordinator Disaster Recovery Coordinator Librarian Maintenance Contract Administrator Maintenance Contract Administrator IT Planning Analyst IT Planning Analyst LAN Applications Support Analyst LAN Applications Support Analyst Internet Developer Internet Developer Internet and Intranet Administrator Internet and Intranet Administrator Network Engineer Network Engineer Network Security Analyst Network Security Analyst Network Control Analyst Assistant Network Control Analyst Assistant Network Control Analyst Network Control Analyst Media Librarian Metrics Measurement Analyst Metrics Measurement Analyst Object Programmer Object Programmer Object Programmer Senior Object Programmer Senior Network Technician Network Technician Network Specialist Senior Network Specialist Senior Network Services Administrator Network Services Administrator Network Specialist Network Specialist Accounting Analyst Accounting Analyst Business Analyst Account Representative Account Representative Accountant 4th GL Specialist 4th GL Specialist Senior 4th GL Specialist Senior Computer Operator Junior Computer Operator Junior Computer Operator Computer Operator Competitive Intelligence Analyst Competitive Intelligence Analyst Computer Equip. and Network Analyst Computer Equip. and Network Analyst Business Services Analyst Business Services Analyst Change Control Analyst Change Control Analyst Data Entry Clerk Data Security Administrator Data Security Administrator Data Analyst Data Center Facility Administrator Data Center Facility Administrator Computer Operator Lead Computer Operator Lead Customer Service Coordinator Customer Service Coordinator

11. Private & Confidential Halaman 10 ICT Worker: Staff (continue) Staff – Coordinater – Operator etc. Systems Analyst Senior Systems Analyst Senior Systems Programmer Systems Programmer Software Engineer Software Engineer Systems Analyst Programmer Senior Programmer Senior Quality Measurement Analyst Quality Measurement Analyst Technical Services Specialist Technical Services Specialist Technical Specialist Technical Specialist Systems Support Specialist Senior Systems Support Specialist Senior Tape Librarian Systems Programmer Senior Systems Programmer Senior Systems Support Specialist Systems Support Specialist Voice Communications Coordinator Voice Communications Coordinator Voice Communications Specialist Voice Communications Specialist Linux Programmer Linux Programmer Linux Programmer Senior Linux Programmer Senior Technical Specialist Senior Technical Specialist Senior Telecom. Technician Telecom. Technician Word Processing Operator Word Processing Operator Word Processing Lead Operator Word Processing Lead Operator Web Site Designer Web Site Designer Wireless Coordinator Wireless Coordinator Voice Wireless Communications Coordinator Voice Wireless Communications Coordinator Web Analyst Personal Computer Specialist Personal Computer Specialist Planning Integrt. and Control Administrator Planning Integrt. and Control Administrator Operations Analyst Senior Operations Analyst Senior Operations Training Coordinator Operations Training Coordinator On-Line Transaction Processing Analst. On-Line Transaction Processing Analst. Operations Analyst Operations Analyst Procurement Assistant Procurement Assistant Procurement Coordinator Procurement Coordinator POS Senior Coordinator POS Senior Coordinator Print Operator POS Coordinator POS Hardware Coordinator POS Hardware Coordinator Programmer Assistant Programmer Assistant Programmer Production Control Specialist Production Control Specialist Programmer/ Analyst Programmer/ Analyst Production Control Analyst Production Control Analyst Production Control Analyst Senior Production Control Analyst Senior

12. Private & Confidential Halaman 11 ICT-Enabled Worker Taxonomy Core Competencies Core Competencies Special Skills Special Skills 2 class of competencies 2 class of competencies 5 class of skills 5 class of skills Sarjana Magister Doktor Diploma

13. Private & Confidential Halaman 12 ICT-Enabled Worker: Core Competencies Personal Computer(s) and Digital Peripherals Operations Network-Based Operating System Facilities Utilisation Managing File Managing File Connecting Device Connecting Device Troubleshooting Error Troubleshooting Error Maintaining Technology Maintaining Technology Operating Features Operating Features Personal Computer PDA Smart Phone Smart Phone Printer Scanner Modem Printer Scanner Modem Hard Drive Memory Hard Drive Memory

14. Private & Confidential Halaman 13 ICT-Enabled Worker: Special Skills Information Management Information Management Gathering Storing Organising Selecting Accessing Synthesising Transfering Distributing Communication Media Communication Media Asynchronus 1-1 (e.g. email) Asynchronus 1-1 (e.g. email) Asynchronus 1-M (e.g. newsgroup) Asynchronus 1-M (e.g. newsgroup) Asynchronus M-1 (e.g. website) Asynchronus M-1 (e.g. website) Asynchronus M-M (e.g. mailing list) Asynchronus M-M (e.g. mailing list) Synchronus 1-1 (e.g. chatting) Synchronus 1-1 (e.g. chatting) Synchronus 1-M (e.g. teleconference) Synchronus 1-M (e.g. teleconference) Synchronus M-1 (e.g. telereporting) Synchronus M-1 (e.g. telereporting) Synchronus M-M (e.g. IRC) Synchronus M-M (e.g. IRC) Productivity Tools Productivity Tools Word Processor Spreadsheet Presentation Database Image Processor Internet Browser Publication Personal Assistance Cyber Discourse Cyber Discourse e-Marketing e-Advertisement e-Publication e-Journalism e-Public Relations e-Broadcasting e-Telephony e-CRM Various Applications Various Applications Application #1 Application #2 Application #3 Application #4 Application #5 Application #6 Application #N......

15. Private & Confidential Profession-Curriculum Mapping 14

16. Tanya Jawab The End