Seat/IFE Integration Workshop

Seat/IFE Integration Workshop
Panelist/Presenters: Mike Mayer-United Airlines Tom Aliffi-Delta Air Lines Joe Bowers-Trans World Airlines Moderator: Wade Price-Boeing Airplane Services

WAEA Seat/IFE Integration Workshop Acknowledgements
Airlines Cathay Pacific Airways, Ltd. Continental Airlines Delta Air Lines El Al Israel Airlines Ltd. Emirates Lufthansa German Airlines Northwest Airlines, Inc Qantas Airways Ltd South African Airways Trans World Airlines, Inc United Airlines US Airways Virgin Atlantic Airways IFE Suppliers-Continued Cory Components Emphasis Custom Media Icore International IEC International Ltd. Industrial Technology Research Inflight Peripherals Limited Jetaire Aerospace & Technology Labinal Aero Systems Division Lind Electronics Design Co. Matsushita Avionics Systems MBM Technology Ltd Primex Aerospace Company Reynard Aviation Ltd Rockwell Collins SITA Sony Trans Com TEAC America, Inc Telefonix, Inc Ultra Electronics Ltd VDO Lufttfahrtgerate Werk Seat Suppliers AMI Aircraft Seating Systems Aviointeriors S.p.A B/E Aerospace Brice Manufacturing Britax Contour Koito Ind, Ltd. Recaro Aircraft Seating Sicma Aero Seat Sogerma/Aeorspatiale-Matra Weber Aircraft, Inc IFE Supplier AEI Music, Inflight Division ARINC Inc. AT&T Wireless Services Aviation Boeing Space and Communication Bose Corporation Chol Enterprises Cinch Connector Division Compendium Resource Management Aircraft Manufactures EADS-Airbus Boeing Commercial Airplane Aircraft Service Boeing Airplane Services Raychem Corporation Media Design Associates Inflight Magazine

HARNESSES -SIMPLE POINT TO POINT
The Challenge IFE Of Yesterday PCU HARNESSES -SIMPLE POINT TO POINT AUDIO SEATBOX Slide Courtesy of Matsushita Avionics Systems

IFE & Seats Of Today And Tomorrow
4” LCD TOP MOUNT PCU - AUDIO ONLY SIDE MOUNT 6” LCD PCU - AUDIO + PSS END MOUNT 8” LCD FIXED GAME CONTROLLER 10” LCD REMOTE GAME CONTROLLER 14” LCD VGA LCD TELEPHONE HANDSET ON SEAT BACK INTEGRATED HANDSET AUDIO/VIDEO/PSS/GAMES/ETC ON SEAT ARM CREDIT CARD READER TOUCH SCREEN SMART CARD READER CREDIT CARD READER REMOTE CORDREELS SMART CARD READER INTEGRATED CORDREELS MULTIPLE SEAT BOXES COILED CORDS HARNESSES -A FAMILY OF OCTOPI REMOTE AUDIO JACK SEAT POWER BACKREST PERSONAL MASSAGE PC POWER JACK VIRTUAL REALITY IFE POWER LEGREST READING LIGHTS SEAT BOXES HEADREST HEAT PC POWER PERSONAL CASSETTE PLAYER LUMBAR SUB-WOOFERS EMERGENCY LIGHTING SURROUND SOUND DVD’S Slide Courtesy of Matsushita Avionics Systems

WAEA Seat Integration Workshop
Background Breakout round table discussions held at WAEA’s 1999 Annual Conference WAEA Meeting in Salt Lake City, Utah 75 individuals support Gathered 100+ inputs Grouped agreed to hold a focused workshop in Atlanta for February 2000

WAEA Seat/IFE Integration Workshop Objectives
Identify common non-proprietary issues that burden industry and develop resolution plans. Identify common industry goals for the Near Term (three months), Mid Term (six months to one year) and Long Term (one to five years). Create and implement an industry communication strategy to support resolution of non-proprietary and proprietary issues, and provide disclosure of new developments.

WAEA Seat/IFE Integration Workshop Background Continued
Activities to date: February 17 & 18, Initial workshop held in Atlanta, GA Supported by 104 individuals Five focused area identified Certification, Communication, Design Process, Standardization,Wiring Practices June 13 & 14, Follow-on meeting held in Seattle, WA Supported by 45 individuals Five focus areas consolidated into three Communication and Design Process Standardization and Wiring Practices Certification

WAEA Seat/IFE Integration Workshop Single Focused Workshop in Atlanta
Photos Courtesy of John White, Design Associates Small Group Discussions Large Group Discussion Certification Focus Group Communication Focus Group

WAEA Seat/IFE Integration Workshop Background Continued
Activities to date: February 17 & 18, Initial workshop held in Atlanta, GA Supported by 104 individuals Five focused area identified Certification, Communication, Design Process, Standardization,Wiring Practices June 13 & 14, Follow-on meeting held in Seattle, WA Supported by 45 individuals Five focus areas consolidated into three Communication and Design Process Standardization and Wiring Practices Certification

Communication and Design Processes
Presenter Mike Mayer United Airlines Team Co-Captains Ron Wong-Northwest Airlines, Inc. Dan Vargas-TEAC America, Inc

WAEA Seat/IFE Integration Workshop Communication and Design Process Team
Mission Statement: To define a Process and Vehicle that will identify roles, responsibilities, activities and information required from all participants to support the total program from pre-kickoff to aircraft delivery

Team will develop a “White Paper” that will include four components: A sample “Detailed Process Description,” which describes exactly what the seat/IFE project will accomplish and the processes leading to project completion. A sample “Program Definition Guide,” which identifies the suppliers and disciplines involved, assigns roles and responsibilities, and establishes proposed timelines, program flows, and communication methods/schedules, etc. A “Checklist,” which is a start-to-finish calendar of critical dates by which particular tasks must be completed by particular parties A “Responsibility Chart” identifying the chain of authority throughout the project ECD for White Paper is October 2000

Sample A/C LAUNCH ICTM PDR CDR FAI Typical Existing Program A/C LAUNCH ICTM PDR CDR FAI Enhanced Program Add this program definition activity

Program Definition (before ITCM) Meeting or Telecon or Website or ??? Establishing Roles and Responsibilities Identifying Suppliers Identifying Definition Requirements Defining Contractual Requirements Listing Participants: Names, Functions, Organizations Proposed Timeline/ Schedule (Program Flow) Schedule for receipt for ITCM information

Checklists Identify existing industry milestone checklists (PDR, CDR, FAI) Airbus / Boeing Matsushita Avionics Systems Rockwell Collins Passenger Systems Sextant In-Flight Systems Compile checklists for use as tools

Responsibility Chart Utilizes Organization Chart format Defines Contractual “Direct Reports” Clearly outlines complex Interdependent relationships

White Paper Detailed process description “How To” guide for tools (checklists, responsibilities chart)

Benefits Better Communication = Lower Costs Administration & Program costs Fewer Change requests On Time deliveries What the Customer Wanted, not just Ordered!!!

Next Steps White Paper and Program Definition Guide to be put before Group at October Technical Committee Meeting Industry Checklists to be consolidated for Group input Responsibility Chart format to be reviewed Airline Partners sought for Pilot Program Sponsorship!!!!!!!!!!!

Standardization & Wiring Practice
Presenter Tom Aliffi Delta Air Lines Team Co-Captains Rob Hofmann-Matsushita Avionics Systems Tom Aliffi-Delta Airlines Allen Stewart-Matsushita Avionics Systems Thorsten Steinlicht-EADS Airbus

WAEA Seat/IFE Integration Workshop Standardization & Wiring Team
Educate Industry about existing cabin wiring standards as defined in ARINC 628 documents Advocate implementation of the new International Airlines Cabin Committee (IACC) ARINC engineering committee Areas of high interest for future activities: Clear and consistent guidelines for seat inspection/review personnel Standardization of “invisible” parts More detailed seat assemble and wiring drawing practices Specifications for IFE cable length tolerances and available harness length increments

Benefits of Standards Standards that define the IFE/Seat physical interfaces (space, mounting, weight) and equipment/wiring installation can help reduce the cost of IFE/Seat integration effort. These standards will soon be the requirements by which OEM’s specify line-fit aircraft installations, and can also be used by airlines in capturing many design requirements (simplify contracts) during retrofit programs.

Objective The objective of the WAEA-TC Standardization Working Group is to facilitate an industry approved plan and strategy for the development of these standards Rather than establish a permanent forum, the goal is to facilitate agreement on the strategy, map solutions to existing activities where appropriate, and outline a strategy for solutions that need to be developed.

Standardization & Wiring Practice Solution #1
Continue to develop cabin standards: via ARINC 628 (CEI) - implement new IACC committee under ARINC get more industry support (esp. seats & airlines) Target: Final proposal at end of year for new IACC committee. Contact Rich Salter or WAEA web site for further information. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

Proposed IACC Committee
ARINC Board of Directors AEEC IACC Others The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well. CEI The CEI subcommittee needs to move to report to the new IACC (Int’l Airlines Cabin Comm.)

Create a top level overview of ARINC 628 to provide to industry (Parts 1-8) To educate industry of what standards exist & point out future needs And as a tool for airlines to gain support of IACC Target: Draft by March 30 (complete), presented at June 2000 CEI meeting for review. Update draft to be reviewed at October 2000 CEI for acceptance. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

ARINC 628 Cabin Equipment Strategy 1992 1993 1994 1995 1996 1997 1998
1999 2000 2001 Part 1 - Cabin Mgmt & Entertainment Systems Head End Peripherals 90% - Mostly complete Part 2 - Cabin Mgmt & Entertainment Systems Seat Interfaces 40% - Need support of Industry Part 3 - Aircraft System Interfaces 100% - Complete Part 4A/B - Std Wiring 90% - minor mods required Part 5 - Part Selection & Wire Design & Instl Guidelines Close to complete On- Going Activities Refine Seat Interfaces (Pt 2) Cert Harmonization (??) Product Quality Reqmt’s Sat-TV (Pt 1) Std Wiring updates (Pt 4) In-seat power (Pt 2 & 4) Seat Display Interop (Pt 2) Others? Part 6 - Fiber Optic Cable Assembly - General Specification Close to complete Part 7 - Cooling Close to complete Part 8 - Availability Close to complete CSTF & ATA Planning & Priorities for

Seat inspection & review personnel inconsistency was discussed at length. This inconsistency between the various personnel has been a source of difficulty during the seat inspection. It was suggested that the current guidelines allow for too much subjective opinion. ARINC 628, Part 5, needs to be adopted as the industry standard and inspection/review personnel need to become familiar with and use this document to reduce subjective inspection results. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

Concentrate on standardizing installation of invisible parts e.g., Seat box, cables, brackets, shrouds, items not desired to be seen by pax. Target: Ongoing via ARINC 628 activity. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

All seat suppliers are to produce their seat assembly and wiring installation drawings with a level of detail that assures manufacturing repeatability and ultimately inspection result repeatability. Additional language stating these requirements was submitted for review: study at October 2000 ARINC 628 CEI meeting. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

ARINC, once again offered to provide ARINC 628 documents to the various seat suppliers one time free of cost. The seat suppliers were to contact Earl Nicks at to for the one time free copy. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

Near Term Strategy Support the development of ARINC standards.
ARINC 628 Part 5 (Wiring Design and Installation) will be reviewed at the October meeting of the CEI and the January meeting of the CWG, and is intended to be submitted for adoption at the February CEI meeting. The October WAEA-TC meeting is a good opportunity to introduce the contents of ARINC 628 Part 2 (Equipment Interfaces) and identify areas for improvement. Identify other industry standards and guidance documents which aid the Seat/IFE effort. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

Long Term Strategy There are several industry forums (ARAC, SAE, Congressional Bill, etc.) which are not focused on IFE integration, but represent a strain on the resources of Seat suppliers if ARINC activities are included. Develop a plan to consider how Seat/IFE integration standards can be supported in conjunction with these existing industry activities. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

Take Home Message Airlines and Seat suppliers are strongly encouraged to participate in these meetings so that the specifications being drafted best represent the consensus of the participants. Beware that your silence is also consent. Attend and be heard. The CSTF was commissioned by the WAEA Technology Committee at the request of the WAEA Board in February, 1999, to look into this whole area of standards for cabin systems. The Board recognized that the cabin systems were becoming increasingly complex, and the work program for the CEI subcommittee (that was jointly-funded WAEA and AEEC) was growing larger in scope every year. It was recognized that the AEEC’s prime focus was not cabin standards, and it was clear to both WAEA and AEEC that the time had come to reassess the organization and funding of the cabin standards work. So the CSTF was formed with the charter to investigate this whole area of cabin standards and answer the questions of: “What is the value of cabin standards? What standards are needed? Who will benefit from them? How should we best organize to develop cabin standards? What processes should be improved? Who should fund the effort?” That is, if we could start fresh with a clean slate and create the optimal standards organization for cabin systems, what would it look like? The goal was for the CSTF to do its work during the first half of this year and come back with its recommendations which could be refined and put into place by years end. Then, the optimal organization, processes and funding plan would be in place by the first of next year. Note that I am being careful not to call it a “new” organization, since the TF kept an open mind and considered the current CEI subcommittee and its joint WAEA/AEEC funding as an option as well.

Presenter Joe Bowers Trans World Airlines, Inc
Certification Presenter Joe Bowers Trans World Airlines, Inc Team Co-Captains Michael Williams-Jetaire Aerospace & Technology Wade T. Price-Boeing Airplane Services

WAEA Seat/IFE Integration Workshop Certification Team
Develop A Certification Strategy Early Perform a program needs analysis Define certification requirements early in the program Identify responsibilities Obtain Regulatory buy-in early Be open and honest with your teaming partners Develop and maintain milestones Maintain Situational Awareness Communicate regularly Be realistic with your schedule If you don’t know, ask

Domestic Certification Bilateral Agreements International Certification Field Repair Service Bulletin Modification Record STC TSO

Where do I go to for the reference material? TSO, FAA, JAA, Bilateral Agreements, STC, Service Bulletins, Owner/Operator, Conformity, Cert Testing, ACO, MIDO, JCAB, UKCAA, LBA, PMA, etc.

WAEA Seat/IFE Integration Workshop Certification Team-Regulatory Websites

WAEA Seat/IFE Integration Workshop Certification Team-Next Steps
Working session to develop and post on the WAEA working group website some general guidelines for creating a preliminary certification strategy Continue to add to the list of regulatory websites. Add reference materials/documents including FAA letters/findings that relate to common problems

WAEA Seat/IFE Integration Workshop Certification Team-Benefits
Good communication/information exchange forum Development of website lists for information definition and exchange Identification of common problems and resolutions FAA/JAA can be part of the solution rather than the problem when included early in the process (Proactive rather than Reactive involvement)

Questions and Answers

WAEA Seat/IFE Integration Workshop Upcoming Activities
Issue teams will continue working to their established agendas October ARNIC CEI meeting at Balboa Bay Club Hotel, Newport Beach, California October WAEA Technical Committee Meeting at Boeing’s facilities I Long Beach, California Review and finalize: Certification “General Guidelines” and resource website spreadsheet Communication and Process Teams White Paper Develop next step activities base on Anaheim, CA survey results

WAEA Seat/IFE Integration Workshop Website and Contact Point
Working Groups Discussion Forum website Contact point for information is: Wade T. Price Boeing Airplane Services P.O. box MC 7R-37 Seattle, WA Phone: Fax:

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