1. Prepared by PMO of IT Consolidation Program Commonwealth of Massachusetts Statewide IT Consolidation Program Phase 3e – Review/Phase 3F Workplan Review Period: 12/31/2011 January 10, 2010

2. IT Consolidation Initiative Accomplishment Highlights-3E

7. Focus of Phase 3f Workplan “Drive Continuous Progress”

8. IT Consolidation Focus Areas for Phase 3f Milestones Set interim milestones that drive Helpdesk & Desktop consolidation completion Assess effectiveness of new Wave 1 Intake Process with specific monthly milestone measurements Align Mail Infrastructure work streams with Project Plan; target functionality build and pilot completion in phase 3f Segregate milestones for SDC construction and technology Operationalize ITSEC Roadmap for Service Excellence Set goals for centralization of Web IA teams where ready; all Secretariats prepare for retooled Mass.Gov implementation April-June Progress from Application governance to selected application consolidation Determine roadmap for FY’12 Finance funding/chargeback model Deliver LearnIT! curriculum and evaluate alternative delivery models for FY’12 Execute Communications plan – for targeted initiatives & Program messaging