1. Generalized and situated knowledge in collaborative problem-solving Frederick van Amstel – PhD Researcher Construction Management & Engineering Department 19-4-20151

2. Organizational knowledge theories 19-4-2015 2 The Knowledge Funnel (Martin, 2009) Communities of Practice (Lave and Wenger, 1988) skilled practitioners newcomers Legitimate Peripheral Participation

3. Organizational knowledge theories 19-4-2015 3 Heteroglossia (Bahktin, 1986) Centripetal force Centrifugal force

4. Organizational knowledge theories 19-4-2015 4 Heteroglossia (Bahktin, 1986) Centripetal force Centrifugal force Design Design?

5. Organizational knowledge theories 19-4-2015 5 Heteroglossia (Bahktin, 1986) Centripetal force Centrifugal force Design Design? How to support this kind of Design?

6. Activity System and contradictions 19-4-2015Adapted from Engeström, 2001 6

7. Knowledge crystallization 19-4-2015Adapted from Engeström, 2001 7

8. Technological-led organizational change 19-4-2015Adapted from Engeström, 2001 8

9. New contradictions 19-4-2015Adapted from Engeström, 2001 9

10. Creativity-led organizational change 19-4-2015Reproduced from Engeström, 1999 10

11. Participatory Design 19-4-2015Voettekst: aanpassen via Beeld (Office 2003 of eerder) of Invoegen (Office 2007 of later), vervolgens 'Koptekst en voettekst' 11 What happens afterwords? Expensive Difficult to schedule Slow decision-making Which political situation leads to it?

12. Networks 19-4-2015Voettekst: aanpassen via Beeld (Office 2003 of eerder) of Invoegen (Office 2007 of later), vervolgens 'Koptekst en voettekst' 12

13. Open Design 19-4-2015Voettekst: aanpassen via Beeld (Office 2003 of eerder) of Invoegen (Office 2007 of later), vervolgens 'Koptekst en voettekst' 13 Can Open Design be useful to organizations?

14. 19-4-2015 14 Creativity method experiment

15. 19-4-2015 15 Distributed game flow P S P S P P S S P S PROBLEM: LITTERS ARE CLASHING EACH OTHER ON CORRIDOR S

16. My PhD Research  Participatory Design for Healthcare  Frederick van Amstel  Construction Management & Engineering Department  f.vanamstel@utwente.nl f.vanamstel@utwente.nl  http://fredvanamstel.com http://fredvanamstel.com 16