1. Ambassador Webinar Orientation November 30, 2012 10 am – 12 pm

2. How to Participate Today Open and close your Panel View, Select, and Test your audio Submit text questions Raise your hand

3. Welcome Introductions –Name –Town/city –Where do you work and what is your role? –Why were you interested in becoming an ambassador?

4. Why are we here today? To become part of an outreach network Grassroots advocacy and information sharing YOU are the experts! Handouts are available at: http://iowadirectcare.wikispaces.com/Ambassadors http://iowadirectcare.wikispaces.com/Ambassadors

5. Overview of the Initiative Questions about the presentation? Questions about the Initiative? What surprised you? What did you know that was reinforced by the information in the webinar?

6. Who Is Involved?

8. Whad’ya Know? Workforce Quiz

9. The Direct Care Worker Advisory Council counted how many different job titles for direct care professionals? A. 10 B. 20 C. 40

10. The Direct Care Worker Advisory Council counted how many different job titles for direct care professionals? ANSWER C. 40 – The Direct Care Worker Advisory Council identified more than 40 unique titles for individuals providing direct care services in Iowa.

11. Where do the majority of direct care professionals work? A. Nursing Homes B. Home and Community Based Settings C. Hospitals

12. Where do the majority of direct care professionals work? ANSWER B. Home and Community Based Settings By 2018, home- and community-based direct care professionals will outnumber facility workers by nearly two to one.

13. How many more DCPs will Iowa need by 2018? A. 5,000 more B. 10,000 more C. 15,000 more

14. How many more DCPs will Iowa need by 2018? ANSWER C. 15,000 more – Demand for direct care services is growing rapidly, especially among older Iowans. The number of Iowans over age 65 is increasing – by 2030 they will be 22.4% of population.

15. With an estimated 73,000 workers in 2012, DCPs are Iowa’s largest workforce. A. False B. True

16. With an estimated 73,000 workers in 2012, DCPs are Iowa’s largest workforce. ANSWER B. True - The Iowa Direct Care Worker Advisory Council was charged with estimating the size of the workforce and worked closely with Iowa Workforce Development to identify the number of DCPs in Iowa. This is likely an under- estimation.

17. What was the estimated cost of turnover in the Iowa direct care workforce in 2012? A. $75 Million B. $143 Million C. $193 Million

18. How many more DCPs will Iowa need by 2018? ANSWER C. $193 Million – This estimate is based on a turnover rate of 64%! This is a huge burden on employers that this system is seeking to address.

19. About the Direct Care Workforce Initiative

20. Overview of the Initiative Legislative mandate Direct Care Worker Task Force, then Advisory Council Recommendations for standardized education and credentialing DCWI piloting recommendations

21. Direct Care Worker Advisory Council Recommendations March 2012

26. The Message

27. Audience - Who Are You Talking To? Peers – DCPs, employers Other organizations & companies in your area Legislators Public Media – newspaper, radio Who else?

28. Legislators Legislators want to hear from their constituents Many hold regular forums in their home district Advocacy template on Wiki We will help you connect with your legislators

29. Message Message may be a little different depending on audience What are the differences?

30. Main Messages Building a quality and stable workforce Ensuring quality care and support Professional recognition and paths to advance and specialize Statewide standards and consistent training = cost savings Flexibility and Portability

31. Ambassadors

32. Ambassador Expectations Goal: at least one activity per month –More is great! Submit mileage/stipends Submit activity reports

33. Ambassador Activities Roundtable discussions Lunch and learns Presentations Meetings with providers Meetings with Legislators Emails or letters to Legislators Letters to the Editor Newsletter or magazine articles

34. Ambassador Activities We may call on you for an activity You can ask us to join you for activities

35. Resources

36. Tools and Resources Wiki: http://iowadirectcare.wikispaces.com/ http://iowadirectcare.wikispaces.com/ –PowerPoint presentations –Outreach Toolkit Guide –Diagrams –E-Update Sign-up –Invitation to present –Cost of Turnover report

37. Other Resources www.idph.state.ia.us/directcare www.facebook.com/iowadirectcare www.iowacaregivers.org

38. Save the Date

39. Ambassador Webinars December 12 – 2pm The time and day changes every month to accommodate different schedules.

40. Ambassador Webinars Same web address and call-in every month https://www1.gotomeeting.com/join/962854569 1-800-444-2801, code 6592625

41. Ambassador Action Plan

42. Action Plan Take a few minutes to write down some actions you can take in the next few months Report back on one activity you will do next month

43. Reimbursement & Reporting

44. Reimbursement, Reporting & Stipends Stipend and mileage request form –Stipends for people who aren’t able to do activities on work time Complete the Activity Reporting Form –Even if you don’t need a stipend or mileage –Helps us know what’s happening and how many people we are reaching

45. Wrap-Up We want to introduce you to people interested in the Initiative –Please send a photo of yourself to iblazevic@sppg.com iblazevic@sppg.com –If your contact information has changed recently, send any changes to Indira Stipend for today’s orientation - $50

46. Congratulations, New Ambassadors! Welcome to the Iowa Direct Care Workforce Initiative

47. Questions? Indira Blazevic SPPG iblazevic@sppg.com Phone: 515-237-0324