2. Documentation l If you are documenting a fact you are okay. Never document an opinion. Document behavior displayed. The most common complaint on us is that we were rude when in reality, we were courteous but firm. l Always remember that school files follow students if they leave your school and go to another school. Go through a students file before a meeting. 1

3. Documentation l If an incident happens and the school did not document it and the same type of incident occurs, the liability will fall on the school that did not report or document it. Get statements from witnesses, IF AVAILABLE. 2

4. 3 Documentation l Ensure you document the subject’s EXACT words, including profanity. l Ensure you document the subject’s behavior, body language and what they did or said that made you feel threatened. l Get statements from witnesses.