1. QAD and The Quality Management System (QMS)
QAD Quality Management System Software
QAD and The Quality Management System (QMS)
Bob Herdoiza, President, CEBOS, a division of QAD

2. Top Five Quality Failures of All Time
Three Mile Island
At the time of safety discussions!
Worst disaster in US history
Preventable with controls
Auxiliary coolant values shut
Failure resulted in no coolant
Human error

3. Top Five Quality Failures of All Time
Hubbell Telescope
Great idea until….
Images a bit better than from earth
Most precisely ground mirror…
Negative tests ignored
$$$$

4. Top Five Quality Failures of All Time
iPhone 4
Calls dropped
Touching it in a certain spot…
Market dominance at stake

5. Top Five Quality Failures of All Time
Teton Dam
Just completed
Collapsed and flooded 6 miles canyon
Improper materials used
Spillway gates blocked with sheet metal
Routine maintenance scheduled, yet…

6. Top Five Quality Failures of All Time
Nominate the entire 70s US auto Industry?
Built cars in the 70s that wanted in the 60s
Ford Pinto
Unreliable after 40 – 50k miles
Design flaws made it dangerous

7. Agenda QAD and CEBOS Integration Capabilities
QAD and the Quality Management System
Agenda
QAD and CEBOS
Integration Capabilities
The Effective Enterprise and the QMS
Benefits
Open Discussion

8. Who Is CEBOS? 18 Year Old Software Company
QAD and the Quality Management System
Who Is CEBOS?
18 Year Old Software Company
Approximately 350 Active Deployments
Currently supporting 12 languages
Serve vertical markets of QAD
Registered to ISO 9001:2008

9. What’s CEBOS/QAD Relationship?
QAD and the Quality Management System
What’s CEBOS/QAD Relationship?
Formerly a CSP Partner Since 2009
Acquired by QAD December 2012
Operating as a Division of QAD
Enhance QAD Enterprise Applications
Effective Enterprise

10. QAD and the Quality Management System
Customers

11. Product Overview
Training Tracking
Dashboard Reporting
Audit Management
Gage Calibration
Maintenance / Tooling
Supplier Management
Document Control
Corrective Action / Nonconformance
Project Management
APQP, PPAP, Risk Management
Quality Data Collection
Comply with quality standards (ISO, TS, AS, FDA, etc.)
Integrate related quality processes and QAD
Automate required business processes

12. QAD and the Quality Management System
CEBOS’ Product MQ1

13. Integration MQ1 XML Integration Functional Description
E-Sync
XML Integration Functional Description
Standard XML web services
Standard interface functions
Verification of receipt between services
Push/Pull Data
E-Sync Functional Description
Compare external data source with MQ1 database
Add any missing records to MQ1
Update existing records in MQ1
Library of items to synchronize
QXTD
Integration Toolkit
XML File Transfer

14. Integration QAD and the Quality Management System
Best-in-Class manufacturers are creating closed loop quality management by implementing QMS at an enterprise-wide level and establishing real-time interoperability with PLM, MOM, and SCM technology.
- Aberdeen June 2011 “Closed Loop Quality Management”

15. One Way Integration Examples
QAD and the Quality Management System
One Way Integration Examples
Employee names
Employee positions
Equipment
Part numbers
Customers
Suppliers
Supplied goods
Pieces shipped
Pieces produced
Defect information

16. Integration Points Incoming Inspection (QAD  MQ1)
QAD and the Quality Management System
Integration Points
Incoming Inspection (QAD  MQ1)
Receiving triggers inspection
In-process Inspection (QAD  MQ1)
Move between operations triggers an inspection
Defect Log to inventory (MQ1QAD/QADMQ1)
Recording a defect moves material to MRB in QAD
Material is moved to MRB, a defect is created

17. Integration Points Customer Complaint Training Check Calibration Check
QAD and the Quality Management System
Integration Points
Customer Complaint
Complaint call logged in QAD, CAPA created in MQ1
Training Check
Operator training validation check before work
Calibration Check
Gage calibration validation before use in QAD

18. QAD / Quality Management Integration
Integrating QAD and the Quality Management System
QAD / Quality Management Integration
ALT
QAD  MQ1
Customers
Suppliers
Products
MQ1  QAD
Documents  Part Master (e.g., Dwgs, SOPs, OI, etc.)
Lang Mekra / Endologix (piloting)
QADMQ1QAD
Receiving  Incoming Inspection  CAPA
Build  In-process Inspection  CAPA

19. The Effective Enterprise - Why QMS?
QAD and the Quality Management System
The Effective Enterprise - Why QMS?

20. The Effective Enterprise – Current Challenges
QAD and the Quality Management System
The Effective Enterprise – Current Challenges

21. The Effective Enterprise – Current Challenges
QAD and the Quality Management System
The Effective Enterprise – Current Challenges

22. The Effective Enterprise – Current Challenges
QAD and the Quality Management System
The Effective Enterprise – Current Challenges

23. The Effective Enterprise – Current Challenges
QAD and the Quality Management System
The Effective Enterprise – Current Challenges

24. The Effective Enterprise – Current Challenges
QAD and the Quality Management System
The Effective Enterprise – Current Challenges
Quality
Environmental
Health & Safety
Doc’s
Doc’s
Doc’s
Training
Training
Training
CAPA
CAPA
CAPA
Audits
Audits
Audits
Supplier
Supplier
Supplier 24

25. What enables an Effective Enterprise?
QAD and the Quality Management System
What enables an Effective Enterprise? 25

26. Document control QAD and the Quality Management System 26 New Document
Document Type
Archive
Previous
Approval
Training required?
Publish
Document
Change Request 26

27. QAD and the Quality Management System
Document Control 27

28. Traceability and SPC QAD and the Quality Management System 28 Test 1
Inspection Plan
Inspection Event
Failure (NCR/CAPA)
Result 1 SPC
Result 2 SPC
Result 3 SPC
FMEA 28

29. QAD and the Quality Management System
Traceability and SPC 29

30. Configurable Reporting and Metrics
QAD and the Quality Management System
NC / CAPA
Problem Template
Corrective Action
Nonconformance
RMA, Complaint…
Step 1
Step 2
Step…
Step 2
Step 2
Steps…
Checklist
Approval
Configurable Reporting and Metrics 30

31. QAD and the Quality Management System
NC/CAPA 31

32. APQP QAD and the Quality Management System 32 Part Information
Specs / Prints
Process Flow
Standard or Custom Report Formats
Characteristics
Part Approval
FMEA
Control Plan
Other Supporting Documents
Data Collection Plan
Operator Instructions / Check Sheets
Non-Conformances 32

33. QAD and the Quality Management System
APQP / FMEA 33

34. Linkage between modules Time 
QAD and the Quality Management System
Benefits
Linkage between modules
Time 
Auto follow up / escalation
Anticipate less audit findings
Finding other applications for improvement
Records
Gage R&R
Alerts / Deviations
Intuitive – people want to use it
Total Expected Savings:
3583
hours / year
448
days / year

35. QAD and the Quality Management System
Questions & Answers

36. Building the Effective Enterprise
Join us in San Antonio, TX May 6-9, 2013 Early Bird Ends Soon!

37. Next Steps Contact your account representative www.cebos.com
QAD and the Quality Management System
Next Steps
Contact your account representative

38. QAD and the Quality Management System
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