1. Place Survey Findings for Devon

2. What is the Place Survey? National survey, but conducted by local authorities Conducted in the autumn of 2008 Published in June 2009 1,100+ per district Provides 18 Local Area Agreement ‘National Indicators’ for Comprehensive Area Assessment

3. What doesn’t it tell us People under 18 Recent changes (continued recession, MPs’ expenses…) Neighbourhood or minority detail

4. National map of dissatisfaction

5. Devon in the league out of 326 Local Authorities including; Districts, Unitary Authorities, Met Boroughs, London Boroughs & County Council West Devon giving unpaid help 1st South Hams satisfied over 65s 1st East Devon parents taking good care of their children 2nd Teignbridge support to stay living at home 5th Torridge refuse collection 9 th

6. Devon in the league out of 152 lower tier authorities including; Unitary Authorities, Met Boroughs, London Boroughs & County Councils giving unpaid help3 rd satisfied with place7 th Devonbelonging to a neighbourhood 9 th

7. Devon in the league out of 152 lower tier authorities including; Unitary Authorities, Met Boroughs, London Boroughs & County Councils giving unpaid help3 rd satisfied with place7 th Devonbelonging to a neighbourhood 9 th able to influence local decisions 87th

8. Happier with place than council District councils Unitary authorities, London & metropolitan boroughs Satisfaction with local area Satisfaction with district/unitary council Satisfaction with county council

9. Satisfaction: Place and Council

10. Satisfaction 0%50%100% With Devon County CouncilWith your local area 0%50%100% With Devon County CouncilWith your local area

11. So what explains the patterns of satisfaction?

15. ASB Perception is about right… Barnstaple Ilfracombe Exeter Tiverton Teignmouth Exmouth Dawlish Newton Abbot & Kingsteignton Bideford/ Northam Totnes Dartmouth Ashburton/ Buckfastleigh Honiton Cullompton Braunton Seaton Kingsbridge Tavistock Ivybridge Crediton Okehampton Sidmouth Moretonhampstead Lynton/ Lynmouth South Molton Ottery St Mary Axminster Great Torrington Holsworthy 0% 5% 10% 15% 20% 25% 0102030405060 ASB incidents per 1000 people % thinking ASB is a problem in their area

17. What’s important to the public?

18. Important vs. needs improving Race relations Health services Activities for teenagers Road and pavement repairs Affordable decent housing Race relations Health services Access to nature

19. What still needs improving? 2003 Affordable decent housing Wage levels & cost of living Public transport The level of traffic congestion Activities for teenagers Road & pavement repairs The level of traffic congestion 2008 Affordable decent housing 2006 Activities for teenagers Wage levels & cost of living The level of traffic congestion Affordable decent housing

20. What needs improving for... 18-2475+ Traffic congestion Road and pavement repairs Affordable decent housing Traffic congestion Wage levels/cost of living Activities for teenagers Clean streets

21. What needs improving for... 18-2475+MaleFemale Traffic congestion Road and pavement repairs Activities for teenagers Affordable decent housing Traffic congestion Road and pavement repairs Affordable decent housing Wage levels/cost of living Activities for teenagers Traffic congestion Road and pavement repairs Activities for teenagers Clean streets Affordable decent housing Traffic congestion

22. What needs improving for... 18-2475+MaleFemaleUrbanRural Traffic congestion Road and pavement repairs Activities for teenagers Public transport Affordable decent housing Traffic congestion Road and pavement repairs Affordable decent housing Traffic congestion Affordable decent housing Wage levels/cost of living Activities for teenagers Traffic congestion Road and pavement repairs Activities for teenagers Clean streets Affordable decent housing Traffic congestion Wage levels/cost of living Activities for teenagers

23. What needs improving where? Activities for teenagers Affordable decent housing Job prospects Public transport Road and pavement repairs The level of traffic congestion Wage levels and cost of living Ilfracombe Barnstaple Tiverton Honiton Crediton Tavistock Teignmouth Exmouth Ottery St Mary Seaton Ashbuton & Buckfastleigh Kingsbridge Dartmouth Great Torrington South Molton Holsworthy Okehampton Moretonhampstead Ivybridge Lynton & Lynmouth Totnes Newton Abbot Exeter Sidmouth Braunton Dawlish Honiton Axminster Bideford & Northam

24. What needs improving?

25. Is there a community effect?

26. Average household income Satisfied with local area

27. Satisfaction - predicted vs actual Totnes Cullompton Ottery St Mary Holsworthy Ottery St Mary Holsworthy Totnes Cullompton

28. What can we do to keep the customer satisfied?

29. Enable people to have influence… Satisfied with Devon CC Up to 35% 36% - 40% 41% - 45% 46% - 50% Over 50%

30. Questions? consultation@devon.gov.uk Or Use the post-it notes