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Published byRaymond Belknap Modified over 10 years ago
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Breaking Language Barriers By Kevin Anderson
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Diversity Majority of Americans are English speaking In 2007, 20% spoke non-English language at home > 25% non-English speaking families are linguistically isolated Rising population of non-English speaking patients.
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Language Barriers History of present illness (HPI) Language barriers may result in: – Misdiagnoses – Incorrect treatment – Patient noncompliance – Decreased quality of care – Medical errors – Decreased patient safety
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Solutions? Make them learn English! Interpreters! Professional hospital employed interpreters! Telephonic interpretation!
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ENTER: MARTTI
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MARTTI Immediate on-demand access to professional interpreters Offers telemedicine, consultation, and interpreter training services Helps Limited English Proficient(LEP) patients in medical, pharmacy, legal, and emergency services Complies with HIPAA regulations
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MARTTI Mobile equipment Wireless Built to hospital specifications Toll free customer support
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LAN MARTTI is designed by Language Access Network Boasts MARTTI’s dependability, user- friendly, HIPAA certified, helps speed diagnoses and improve outcomes “All your healthcare provider has to do is a push a button” - LAN
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Drawbacks Cost; pay-per-minute Less suited for psychiatric consultations and/or lengthy consultations Gender specific interpreter not always available
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Summary Growing population of non-English or limited English speaking Americans MARTTI provides visual access to professionally trained/certified interpreters Easy to use Time effective
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