1. Phone: +91-712-2249801 Email: info@zetasoftech.com

2.  Our Solution  Our Methodology  Zeta Advantage  Case study-  Business, Medical and legal Transcription

3.  Information received In › Dictation › Notes › Documents › Call Notes  Tagged With Some Identifier  Sent As WAV File Or Email Attachment  Transcribed/Typed  Delivered

4.  Transcription Process At Zeta Softech › Accurately Transcribe  ASCII  Text  Any Other Format › Sort, Prepare & Assemble File Records & Charts › Follow Up ON Escalations To client › Quality Assurance Checks › Collect, Tabulate & Generate Reports

5. US

6.  10000 Lines a Day Opportunity  Team Composition › 20 People › 5 Proofers › 3 Editors › 1 Supervisor  Team Profiles › Experienced Transcribers › Onsite Supervision

7.  This is a case study of Transcribing for Psychiatry, GI, Neurology, Orthopedic for the patients of the same hospital.  The project was for a well known Regional 100- bed psychiatric hospital and outpatient center for children, adolescents and adults.  Hospital with the most respected behavioral health specialists in Southern Indiana.  Lot of steady work was sent after completion of this project especially in Psychiatry & Neurology.

8. Allocation Event Entry Quality Proofing Editing Transmission Back Receiving Formats Receiving Transcription

9.  We Accept Contractual Obligations To Comply With HIPAA  We signed NDAs Between › Hospital/Surgery – Ourselves › Ourselves – Our Staff  We Can Put In Place Optional Tripartite NDAs › Hospital/Surgery – Ourselves – Our Staff  Our Information Security were reviewed and accepted through Site Visits And Online Checks

10.  Technological Measures  › Access Controls - Premises  Thumb  Access Cards  › CCTV  › Access Controls - Data  Internet & Email Restricted Access  Removable Drives Disabled  Recording Devices Controlled  Printing Disabled  › Secured VPN Tunnel (3DES Encrypted) For Server Connectivity  › Secure FTP Server With A Confidential Login  › Desktop Monitoring Software  › Firewall  › Diversity, Redundancy & Disaster Recovery Planning  Link Infrastructure  Robust Backups Regime

11.  Administrative Measures › 24*7 Manual Guards › Training On Information Security To All Staff Users only entitled to use their own specific log-in details Hard-to-guess and frequently changed passwords Desktop Locking › Audits  Record Keeping Measures › Information Security Policy › Internet & Email Usage Policy › Link Uptime Log › Virus Attack/Breach Log › Desktop Monitoring Log › CCTV Log › Access System Uptime Log

12. Ms. Malathi Swaminath – MD/CEO Malathi@zetasoftech.com Mr. Ricky Chopra – Vice President, International Business Development Ricky.chopra@zetasoftech.com Zeta Softech Pvt. Ltd. 105, IT Tower, Parsodi, Nagpur – 440 022 India Phone: +91-712-2249801/2240594 www.zetasoftech.com