1. Survey of Stakeholders 2010

2. Survey Participants 113 participants in 2010 versus 112 in 2006.

3. How familiar do you feel you are with RCTC’s programs? Mean Score on a 1 to 5 scale is: 2.97 Mean Score in 2006: 3.19

4. Have you ever attended RCTC?

5. Have any of your immediate family members attended RCTC?

6. Stakeholder Engagement The percent who have not interacted with RCTC in 2006 was 5.5%.

7. Can each of the following degree levels be completed at RCTC?

8. Been on Campus in Last 12 Months 97.3% in 2010 versus 100% in 2006.

9. How well do you feel RCTC trains Students to meet license/certification standards/ Mean score in 2006: 4.52

10. Cost Per Year to Attend

11. Overall, how well do you feel the higher education needs of the greater Rochester area are being met by RCTC? Mean Score on a 1 to 5 scale, with 5 being extremely well is: 3.97 Means score in 2006: 3.75

12. Attribute Ratings for Importance

13. Attribute Ratings: Satisfaction

14. To what extent do you feel that RCTC contributes to the economic development in the greater Rochester area? Mean Score: on a 1 to 5 Scale is 3.66 Mean score in 2006: 3.54

15. Based on your own experiences or knowledge, how accessible is the RCTC Leadership? Mean Score: on a 1 to 5 Scale is 4.74 Mean score in 2006: 4.55

16. Responsiveness to Business Needs Mean Score: on a 1 to 5 Scale is 4.48 Mean score in 2006: 4.29

17. Responsiveness to Diverse Students Needs Mean Score: on a 1 to 5 Scale is 4.38 Mean score in 2006: 4.17

18. Do you feel RCTC provides a quality education for the cost? Mean Score: on a 1 to 5 Scale is 3.75 Mean score in 2006: 3.62

19. Would you recommend RCTC? (to friends, family, associates, employees, etc.) Mean Score: on a 1 to 7 Scale is 5.55 Mean score in 2006: 5.40

20. Please indicate the extent to which you agree or disagree with the following statements: 2006 4.0 4.13 4.33 4.12 3.98

21. Please rate the effectiveness of RCTC in the following areas: 2006 4.23 4.11 4.13 3.95 4.01 4.04

22. Overall Satisfaction Survey of Stakeholders Fiscal Year 2010 Overall, how satisfied are you with how RCTC serves the community as a whole? Very satisfied Satisfied About average Less than satisfied Not satisfied at all Mean score is 4.34 on a scale of 5.00. The Survey of Stakeholders was last completed in Fiscal year 2007 (fall06) and had a mean score of 4.05.