2. INTRODUCTION Based in Spalding Lincolnshire PSP provides expert designed, developed and integrated IT solutions.

3. OurServices Our Services Process Design From information to material flow, we use our business analysts to develop an understanding of your business / process change requirements. Intranets Deliver bespoke or Microsoft SharePoint Server technologies based Intranets. Bespoke Application Development Delivering first class developments for a range of technologies and platforms.

4. OurServices Our Services System Integration Integrating existing back-office systems to reduce costs, improve processing and reduce processing errors. Website Design & Development From design through to delivery and support of websites, applications and ad-hoc developments. Technical & Legacy System Support We provide a number of customers with support for VB6 whilst providing advice on development roadmaps, supporting infrastructure, database, security and virtual server environment.

5. Our Achievements In February 2012, we gained the Silver Application Development Status in the Microsoft Partner Network, something that only 5% of developing houses in the world can claim. In March 2013 we were proud to be certified to ISO9001: 2008 standard. In May 2013 PSP we awarded Bronze Investors in People. Certificate Number 10995 ISO 9001

6. Our Standards We use industry standards to police our code, ensuring no bad habits ever creep into our development process. Whilst our developers test using their own testing scripts (Unit Testing). Our dedicated customer services team create all test plans for our clients, carry out all testing, to ensure when an application is delivered to a client it works first time every time. All our team build quality into everything we do, we deliver on time… every time, to agreed budget with no project creep.

8. E-commerce Website Development - CIPS Content Management System Link to back-office  Update profile  Join online  Events Full e-commerce  Join online  Event bookings  Exam bookings  Purchase books  Membership renewal  80,000 active members  £3.5 million transaction processed online annually

9. Responsive Web Design - PSP Launched in July 2013 Automatically adjust its content based on the viewing device No need to create duplicate content, e.g. mobile or sites specific to tablets Creating a site from scratch with responsive design built in, is far more cost effective than trying to retrofit responsive design

10. SharePoint - Intranets/Extranets

11. Off-the-shelf CRM

13. Our Approach Taken Map the current process Identify non value added activity Develop proposed solution Implement solution Review and adjust where required

14. Process Review Met with key stakeholders to map the current processes Identified non value added activity Identified time consuming activities Map the current process Identify non value added activity

15. Develop Proposed Solution Created a detailed development specification Highlighted the process improvements Obtained approval from client to precede with development Develop proposed solution

16. PSP’s Clients / Sectors Aerospace Aerosol manufacturing Credit/Banking Food Industry Law Vehicle Tracking Chemicals Education General manufacturing Oil industry Vehicle parts manufacturing

17. What Our Customers Say… “Working with a specialist IT & Business Process company, like PSP, has delivered benefits on many different levels. Aside from delivering fit for purpose solutions PSP have identified improvement opportunities in our processing, supported our IT department re-structure and provide valuable advice and support on our operations and supply chain activities.” Carole Bain, Capability Development Director, CIPS “PSP provides a high quality IT service similar to a full time IT Director without the high cost.” Peter Ryan, Finance and Administration Manager, Nebosh “I have found PSP very easy to work with and they have always delivered to budget, time and most importantly my very high expectations.” Damien Roberts, Applications Manager IT, IT Development, DWF