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N ATURE OF P ERSUASION We are surrounded by persuasion Obvious or intentional persuasion Nonobvious or accidental influence Persuasion is an “art” and a science People can be stubborn, unpredictable Even the most well-funded, well-designed persuasive campaigns may fail 1
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P ERVASIVENESS OF P ERSUASION Advertising spending is expected to increase slightly in 2014 to $167 billion per year. (Wall Street Journal, Aug 26, 2014)) Global advertising spending for 2014 is predicted to be $545 billion eMarketer (Jul 9, 2014). The average person is exposed to 300-400 persuasive messages per day from the media alone (Rosseli, Skelly, & Mackie, 1995) The average person is exposed to 300-1500 advertising messages per day (Jones, 2004) The average child watches 16,000 30 second commercials per year (Statistics Brain, Dec 7, 2013) An average of $565 per person is spent on advertising in the U.S. each year, the most of any nation. 2 Image courtesy of www.freefoto.com
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TRADITIONAL FORMS OF PERSUASION 4 Billboards Celebrity endorsers Infomercials Logos, insignia Political attack ads Protests, sit-ins, marches, demonstrations Merchandising Print ads Product placement Radio spots Sponsorship Telemarketing TV commercials
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S YMBOLIC ACTION : MARCHES, PROTESTS, SIT - INS, DEMONSTRATIONS Tea Party Rally Occupy L.A. 5 Social movements involve collective efforts to persuade
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W ORD OF MOUTH (WOM) AND VIRAL MARKETING Buzz marketing illustrates the ubiquitousness of persuasion In addition to traditional media, persuasion relies on: Viral marketing Word of mouth marketing (WOM) Social/new media marketing 6
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S OCIAL M EDIA AND PE RSUASION Social Media and Persuasion “liking” a post on Facebook following someone on Twitter watching a viral video on YouTube reading someone’s blog listening to a Podcast 7
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S OCIAL M EDIA AND P ERSUASION More Forms of Social Media influence Webtracking Canvas fingerprinting Sentiment analysis (a.k.a. opinion mining) hate speech on Twitter Big Data Hadoop (Apache) 8
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T HE P OSITIVE S IDE OF P ERSUASION Persuasion is not a dirty word Persuasion is a powerful, positive social force Persuasion is necessary, essential to human interaction Persuasion is our friend Essential to public health awareness campaigns Crucial for charities, philanthropic organizations Useful for motivating and inspiring people 9
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P ERVASIVENESS OF P ERSUASION Persuasion in the Sciences Scientists are actively involved in persuasion Over theories and paradigms Over methodologies and research findings Over grants and funding Persuasion in the Arts Artists seek to shape public opinion in and through their work Picasso’s Guernica (1937) offers a moral indictment of war Movies can change attitudes, alter beliefs, increase awareness 10
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P ERVASIVENESS OF P ERSUASION Nonobvious Contexts for Persuasion Bumper stickers 12 step programs Intercessory prayer (3 rd party) Plays and musicals Panhandling 11 This homeless person is using humor/satire as a panhandling strategy (photo by John Seiter)
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P ERVASIVENESS OF P ERSUASION Weird Persuasion Dish Texas and buzz marketing William Shatner’s kidney on eBay Acne lights to deter teen loitering Barry Manilow music to deter loitering 12
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P ERVASIVENESS OF P ERSUASION Persuasion in interpersonal contexts Most influence attempts occur in the interpersonal arena Persuasion is most effective in face-to-face contexts Less obvious or overt Harder to say “No” in person Easier to analyze, adapt to one’s audience 13
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