1. Center for e-Governance, Govt of Karnataka, e-Governance Department Dept of Information Technology, MCIT Project Supported By: Project Consultants Software Technology Parks of India Network Operator United Telecoms Ltd Bandwidth Service Provider

2. KSWAN Part of National E Governance Plan Supported by DIT, Govt of India Public – Private Partnership –Government of Karnataka –United Telecom Ltd Network Set up, Operation and Maintenance – 5 yr –BSNL Connectivity –KPMG Third Party Auditor

3. Objectives of KSWAN Creation of the “State Information Highway” Provide “Data”, “Voice” and ‘Video” services across the State High performance network –(Availability and Scalability) To improve access to computing facilities

4. KSWAN Architecture MPLS Loop 6 + 4 MbpS 2 Mbps

5. Infrastructure Facilities under KSWAN Centralised Common Facilities State District and Taluka Levels Departmental Remote Offices State District Taluka and below

6. State HQ - Facilities State Control Room Network Operational Centre (NOC) – HEART of KSWAN Vikasa Soudha, Bangalore Aggregation Nodes: 14 Office Complexes (Connectivity 2 mbps LL) MS BuildingV TowerHigh court PWD ComplexCPI OfficeCentral jail Cauvery Bhavan Khanija bhavan BDA (Inagar)& Koramangala Court complex Vokkaligara bhavanPWD (AR Circle) DTEDC Urban

7. Facilities at District Level Located in the DC Offices District Control Room HUB of Network IT Server Room Secure, Controlled Environment for Servers Government Business Centres IT Infrastructure – Computers, Printer, Scanner and connectivity provided for the use of Government Officials Video Conferencing Studio

8. District Control Room- Haveri District

9. Govt. Business Centre 175 numbers

10. IT Server Room 175 nos

11. Key Services & Features of KSWAN Data Services to the department users Video Services Voice Services Computing facilities at all Dist and Taluka locations Infrastructure Management Services Managed Security Services Help Desk Services

12. DATA SERVICES Civil Judge Office RTO Office Mysore Vikasa Soudha Nanjangud High Court Bijapur State Data Center Major Applications will be Rolled Out TTreasury NNirmala Nagara BBhoomi NNemmadi KKaveri VVahan & Sarathi HHRMS ee-Procurement AAkshaya Indi

13. VOICE SERVICES Treasury Office Sub Registrar Office Mysore Vikasa Soudha Nanjangud Directorate of Treasuries Bijapur IGR Office Indi IP Phone will be provided to: CChief Secretary & All Principal Secretaries AAll Secretaries HHead of the Department EEach Connected Remote Offices UUp to 10000 IP Phones

14. Vidhana Soudha CM Residence VIDEO SERVICES- Multiparty Bidar Shimoga High Court Bijapur Raichur Mangalore Dharwad Mysore Raj Bhavan

15. Peer to Peer Video Conference KSWAN Cloud DC Shimoga DC Bijapur

16. Court Bidar High Court Central Prison Prison Video Services- Administration of Judiciary KSWAN Cloud

17. North Karnataka South Karnataka Satellite Hub Anywhere to Anywhere Vidhana Soudha Mobile Video Services

18. Bangalore Karwar Shimoga Chitradurga Path to Reach Shimoga Path to Reach Shimoga MPLS Network Features

19. Security Features Logical isolation of the Departments End to End encryption of Data Virtual LANs for mutual exclusion of departments data Firewall to prevent attacks from globe Device and User Authentication

20. 24 x 7 Managed Services. Network Management Center Help Desk  On 24/7 Basis Network Management  Round the clock monitoring from 176 POP Locations across the State

21. Connectivity at Glance No. of Departments –S–State: 66 –D–District: 20 –T–Taluka: 9 No. of office connected –S–State Level: 136 –D–District Level: 1045 –T–Taluk Level: 1136

22. Major Departments Connected –Revenue: 176 Taluk Offices, 203 Bhoomi Offices –Treasury: 216 Treasuries –Directorate of Municipal Administration: 213 Urban Local Bodies –Stamps and Registration: 270 Registration Offices –Transport: 52 RTO & 15 Check Posts

23. Major Departments Connected –Public Works: 245 upto Assistant Executive Engineers –Food & Civil Supplies: Upto Taluk Offices, 185 Offices – Health & Family Welfare: Upto District Level, 27 Offices –Department of Information: 27 District Information Offices –Home Department: 29 Prisons including Central Prison, Bangalore and District Prisons

24. Major Departments Connected –Judiciary: High Court, District Courts and Subordinate Courts, a total of 159 Courts –Agriculture: Upto District Level 32 Offices –Public Instructions: 30 DDPI Offices –KPTCL & ESCOM: Upto District Level, 17 Offices –Economics and Statistics: Upto District Level, 27 Offices & Other Departments.

25. USING KSWAN SERVICES - HOW? - DO’S AND DONOT’S

26. Getting Ready to use KSWAN Departments need to provide KSWAN User name and user-id to avail KSWAN services Departments need to register GBC users Username and Password should be given by the department for Dial-up connection

27. What is expected from Departments Nominate a technical representative for co- ordination with Help Desk for getting connected to KSWAN. Provide UPS power to the equipment 3 KVA – 1 hr backup

28. How to Book VC Use mentioned Link: www.KTKSWAN.GOV.IN View availability of slot before scheduling VC. Send a mail to video@ktkswan.gov.in Will get a return mail in confirmation

29. Do’s PProvide UPS power to run the equipment. KKeep the equipments (Router/Switch/LAN Extender) switched on 24x7. EEnsure Security of the devices. CCall Help Desk team for any technical guidance. PPlace request to Help Desk for relocating the equipment.

30. Do NOT SSwitch off equipments. OOperate equipments without UPS Power. TTroubleshooting without proper guidance from Help Desk Team. RRemove power plug or Data Cable. MMove the equipment from installed locations.

31. Help Desk - KSWAN How to Contact Help Desk Team 1.Toll Free No : 1800-425-2224 2.IP Telephone No: 11 11-111 11 11-112 11 11-113 11 11-114 11 11-115 3.Help Desk Manager No: 111-119

32. Any Problems or Questions Contact –Project Director, KSWAN pd@ktkswan.gov.in