1. 1 Soldier Quick Start Training GoArmyEd Module 4 Class Drops and Withdrawals Module 4: Class Drops and Withdrawals

2. 2 Overview Class Drops and Withdrawals Topic 1: Refund Schedule and Policy–Dropping a Class Topic 2: Refund Schedule and Policy–Withdrawing from a Class Topic 3: TA Statement of Understanding Topic 4: Submitting Drops and Withdrawals (Step-by-step) Topic 5: Summary This module provides important policy information for dropping and withdrawing from TA-funded classes through GoArmyEd. All drops and withdrawals for your TA-funded class enrollments must be initiated through GoArmyEd. This module includes five topics: Module 4: Class Drops and Withdrawals

3. 3 Topic 1: Refund Schedule and Policy–Dropping a Class Dropping a Class Module 4: Class Drops and Withdrawals Dropping a Class To drop a class, you must cancel through GoArmyEd and notify your school. If you drop a class before any TA dollars have been used to pay for the class, your tuition costs will be fully refunded to your account. Dropping Prior to the Deadline A class drop takes place when you initiate it in GoArmyEd. If you register for a class in GoArmyEd, your school’s deadline for dropping a class without penalty is communicated to you in the Class Details page of the GoArmyEd Class Schedule. If you provided your school the approved Army Tuition Assistance Authorization, contact your school before processing a drop in GoArmyEd. Changing Your Class If you are enrolled in a class and wish to take a different class, you will need to first drop your current enrollment prior to the start date, and then process a new enrollment request. That includes changing sections of the same class.

4. 4 Topic 2: Refund Schedule and Policy–Withdrawing from a Class Withdrawing from a Class Below are details about withdrawing from classes. Module 4: Class Drops and Withdrawals Withdrawing from a Class through GoArmyEd To drop or withdraw from a class you must cancel in GoArmyEd. The steps to withdraw from a class are the same as the steps for dropping a class. Depending on WHEN you process a withdrawal, you may or may not receive a partial refund of the TA benefits applied toward the class tuition costs. Withdrawing from a Class AFTER the Deadline A class withdrawal occurs when you initiate it in GoArmyEd AFTER a financial obligation has been incurred with your school. The refund schedule (e.g., the amount of the refund for which you are eligible) is dependent on how long it took you to withdraw from the class after the school’s drop date. Don’t Delay or You May Have to Pay! You will be required to repay the Army for the portion of TA that is not refunded to your account after you withdraw from a class, unless the withdrawal was for an APPROVED military reason. That required repayment is called a RECOUPMENT. Resolve Your Recoupment Promptly A hold will be placed on your GoArmyEd account, preventing you from enrolling in additional classes until your recoupment is resolved. Holds and the steps for resolving them are explained in the training module titled HOLDS. Ask Before You Act Due to the financial implications of a class withdrawal, be sure to speak with your instructor and notify your Army Education Counselor to explore all your options PRIOR to withdrawing from a class.

5. 5 Topic 3: TA Statement of Understanding If you withdraw from your class, you are held financially responsible as specified in your TA Statement of Understanding (SOU). The only exception to that policy is if your withdrawal is for an approved military reason. From Section 4 of the SOU You Signed: a.I will reimburse the Army for any TA received if I withdraw from classes for personal reasons or do not successfully complete a class IAW DoDI 1322.25 and AR 621-5. Non-successful grades are defined as an “F” (or equivalent) for undergraduate courses, an “F” or a “D” (or equivalents) for graduate courses and an unresolved incomplete grade after 120 days from the course end date. b. I may not have to reimburse the Army if I withdraw from courses for extenuating circumstances beyond my control, as articulated on the waiver request form, and am granted a Request for TA Recoupment Waiver – Withdrawal for (WM) Military Reasons by Army Education. c. If I have to repay the Army the TA received it will be withdrawn from my pay IAW current DFAS policies. I will be informed by email from GoArmyEd 30 days in advance of a pending collection so I may dispute the debt and I consent to the salary offset to reimburse TA. Module 4: Class Drops and Withdrawals IMPORTANT! You are required to initiate all drops and withdrawals from classes through GoArmyEd PRIOR to the class end date.

6. 6 Topic 4: Submitting Drops and Withdrawals (Step-by-step) Overview of Processes Below you will find more details about the drop and withdrawal processes. Drops and withdrawals are processed directly through GoArmyEd. There are two types of drops and withdrawals you can process: personal and military. You initiate a personal drop or withdrawal when you decide to cancel a class enrollment but do not have an approved military reason for doing so. You may need to repay the Army for the TA used to fund that class. Module 4: Class Drops and Withdrawals

7. 7 Topic 4: Submitting Drops and Withdrawals (Step-by-step) Overview of Processes (continued) A military withdrawal is a drop or withdrawal that is for approved military reasons as defined in your TA SOU. You may not be required to repay the Army for the TA used to fund a class from which you withdrew when you process a military withdrawal. The following steps must be completed within 60 days of the initiation of the withdrawal, or you will be recouped. –You must complete the Request for Waiver of Tuition Assistance Recoupment form and have it signed by the Battalion Commander, first LTC in the chain of command, or if you are in the Reserve Component, by the Unit Commander for the dropped class. –You must upload the signed form to the eFile tab of your GoArmyEd Student Record using the “Request for Waiver of Tuition Assistance Recoupment” transaction type, and associate it with the dropped class for the eFile to be reviewed by the ESO. Ensure all PII is removed from the Request for Waiver of Tuition Assistance Recoupment form prior to uploading to eFile. If you are requesting a military withdrawal for more than one class, you must withdraw from each class in GoArmyEd. You will receive an email when a decision has been made regarding your request. Module 4: Class Drops and Withdrawals

8. 8 Topic 4: Submitting Drops and Withdrawals (Step-by-step) Overview of Processes (continued) The Army monitors your use of withdrawals for military reasons. A hold will be placed on your GoArmyEd account if you submit two withdrawals for military reasons with Army costs in a fiscal year. Contact your Army Education Counselor to discuss additional options regarding this hold. Module 4: Class Drops and Withdrawals

9. 9 Topic 4: Submitting Drops and Withdrawals (Step-by-step) Step-by-step Instructions You can access the Step-by-step Instruction documents for Dropping/Withdrawing from a Class by selecting the “View Reference Documents” link in the Helpdesk Resources section on GoArmyEd. The link will open the Reference Documents page on GoArmyEd, where you can select either a printable or an accessible version of a document. Module 4: Class Drops and Withdrawals

10. 10 Topic 5: Summary Class Drops and Withdrawals You have completed the Class Drops and Withdrawals module. In this module, you have learned about the following: The difference between a drop and a withdrawal The process for dropping or withdrawing from a class through GoArmyEd for TA-funded classes Eligibility for full or partial refund of your TA used to pay for a class Differences between personal and military drops and withdrawals Eligibility for withdrawal for military reasons (WM) and how to request it through GoArmyEd The importance of speaking with an Army Education Counselor and your class instructor prior to withdrawing from a class Module 4: Class Drops and Withdrawals