1. www.winrock.org How to reset your WinShare & Inform password using Password Self Service

2. www.winrock.org Using INTERNET EXPLORER Be sure you are using Internet Explorer –Not Chrome –Not Firefox –Not your iPhone –Not your iPad –Not your Kindle

3. www.winrock.org Using INTERNET EXPLORER Navigate to: https://pwdreset.Winrock.org

4. www.winrock.org Enter your username Use Winrock\username

5. www.winrock.org Answer 3 questions Click next

6. www.winrock.org Check your non-Winrock email Check the non-Winrock email address that you entered during registration. Be sure to check your spam folder The sender of the email will be “FIM Service” (example below)

7. www.winrock.org Enter the security code Click next

8. www.winrock.org Enter your new password The password must contain over 10 characters with at least 2 of the 3 following characteristics: –one number (1234567890) –one special character (&^%$#@!) –one capital letter The new password cannot include more than 2 consecutive characters of your username Cannot contain over 3 consecutive characters that are reused from your last 5 passwords

9. www.winrock.org You can now login using the new password