1. Manager’s meeting July 22, 2008

2. Agenda Vendor Presentations SUPERVALU – Ray Allen
“Here we go Steelers, here we go!”
Baking Season is coming soon
SUPERVALU – Ray Allen
CMAPS
Scan Downs
PCR Reports
Human Resources – WV Minimum wage
“Your Turn To Brag” – manager presentations
What We Do Best – specialists presentations
Where We Have Opportunities – “The Hammers”
Closing Comments

6. “Inspect what we Expect”
Customer expections
Clean
Full
Fresh
Manager’s expectations
PROFITABLE

7. Deli / Bakery Departments 1st Trimester Gross Profits Deli Bakery
Buchannon *29.15% 21.20%
Shinnston % 36.90%
Fairmont % 37.67%
South Fairmont % 35.82%
Mannington % 35.80%
Middletown % 36.74%
Cheat Lake % 31.94%
Walnut Hill % 40.04%
Fairchance % 37.68%
Waynesburg % 36.20%
Lawrenceville* % 24.99%

8. Deli / Bakery 1st Trimester S.P.E.H.
Buchannon *
Shinnston
Fairmont
South Fairmont
Mannington
Middletown
Cheat Lake
Walnut Hill
Fairchance
Waynesburg
Lawrenceville*

9. Deli / Bakery 1st Trimester Supplies
Buchannon *3.88% 5.75%
Shinnston % 4.62%
Fairmont % 4.59%
South Fairmont 3.07% 5.17%
Mannington 5.48% 6.56%
Middletown 3.95% 6.70%
Cheat Lake 2.43% 4.87%
Walnut Hill % 4.95%
Fairchance % 5.11%
Waynesburg 3.57% 7.98%
Lawrenceville* 2.45% 4.84%

10. Deli / Bakery 1st Trimester Fees/Freight
Buchannon .88/ /2.66
Shinnston .40/ /1.10
Fairmont .44/ /1.16
South Fairmont .37/ /1.03
Mannington .24/ /1.41
Middletown .34/ /1.05
Cheat Lake .33/ /1.16
Walnut Hill .15/ /.66
Fairchance .55/ /1.28
Waynesburg .67/ /1.02
Lawrenceville* .34/ /.96

11. Your Role as Store Manager
Oversee the operation of the department
Supervise the department manager
Support the companies initiatives and its management staff
Conduct weekly department meetings to communicate feedback on past store performance and future goals – Communication skills are the key to success – Take away the excuses that “nobody told me” or “I always thought…” or “I’ve always done it this way”
If you are not getting the performance out of your staff you need to concentrate on better training practices and with the assistance of the specialists, HR, Bruce and myself.

12. Key Areas that need addressed
Good orders and good inventories
Portion Control – objectives and results
Buying Practices
Chain of Command – Extremely important
Communications – what works best
Holiday reports
Top 50 items
Walking the Department – from the consumers viewpoint – ALL DAY LONG
Checklists – no department manager is excused for the day until you, the store manager, checks off

13. More Key Areas to Address
Item Codes – Scales – Pricing
Labeling – universal codes
Scales – keeping them up to date
Pricing – no excuses for not being current on price changes – on the product, in the scale or in the system
Rotation – code dating
Distribution lists – on display in every deli and bakery department
Manager’s meetings
“Plan the work and work the plan” One of most important functions you have as a manager is conducting the weekly store meeting. Teams don’t just happen they are formed.

26. Next Meeting August 19 Topics to cover Kehe specialty foods Produce
Follow up on Deli / Bakery departments
Preparations for the “Tailgate Season”
What are your plans
How are you going to “tackle” the business
What “blocks” will you need to overcome
Which of you is going to make this a winning season
Kehe specialty foods
Produce