1. Chapter One Welcome to the Restaurant and Foodservice Industry
Section one:
Overview of the restaurant and foodservice industry

2. Overview of Foodservice and Restaurant Industry
$550 billion dollars annually
More than 945,000 foodservice and restaurant operators
More than 13 million people employed (9% of the job market)

3. The Restaurant and Food Service Industry
Restaurants
Quick Service (Fast Food)
Fine-Dining
Casual
Theme Restaurants
Buffets
Cafeterias
Catering & Banquets
Menu chosen by host of the event
Caterers may have their own facility or cater off-site
Off-site catering involves preparing the food in one location and taking it to the event location
Retail
Eaten in the store or taken home
Grocery stores, Convenience stores, specialty shops
Vending Machines
Stadiums:
Food in stands to luxury suites
Airline and Cruise Ships
Airlines offer snacks to 7-course meals on transatlantic flights
Cruise ships offer food 24/7 ranging from quick-service to elegant fine-dining
The Restaurant and Food Service Industry
Commercial Restaurant & Foodservice Segment
Noncommercial Foodservice Segment

4. The Restaurant and Food Service Industry
Schools and Universities
Provide on-campus food services to students and staff
Military Bases and ships
Provide food services to personnel
Also offered at clubs; i.e. Officers Club
Healthcare
Hospitals, long-term range care offer foodservices
Business and Industries
Convenience to employers
Benefit to employees in manufacturing or service industries
Clubs and Member-based facilities
Includes golf clubs, city, alumni, and athletic clubs
Offered as a convenience to its members
Brings in additional revenue
Business done in two ways
Contract Feeding
Self-Operators
The Restaurant and Food Service Industry
Commercial Restaurant & Foodservice Segment
Noncommercial Foodservice Segment

5. The BIG Picture: The Hospitality Industry
Average sales over $1 million dollars
Travel and Tourism definition
The combination of all of the services that people need and will pay for when they are away from home
Tourism defined
Travel for recreational, leisure, or business purposes
In 2005, tourism was the 1st, 2nd, and 3rd largest employer in 29 states
7.3 Million people to take care of 1.19 billion trips took within the United States
The BIG Picture: The Hospitality Industry
Travel and Tourism
Transportation
Hospitality

6. The BIG Picture: The Hospitality Industry
In the 1800s, the invention of the railroad help transport people faster to more places
By the 1920s-people traveled by car
1950s- commercial airlines
Today's transportation
Airplanes
Trains
Charter services
Buses
Cars
Ships
The BIG Picture: The Hospitality Industry
Travel and Tourism
Transportation
Hospitality

7. The BIG Picture: The Hospitality Industry
Hospitality is defined as
The services that people use and receive when they are away from home
Three Segments of Hospitality
Foodservice
Hotels
Restaurants
Retail Establishments
Lodging
Motels
Resorts
Event Management
Stadiums
Expositions
Trade shows
The BIG Picture: The Hospitality Industry
Travel and Tourism
Transportation
Hospitality

8. The History of Hospitality and Foodservice
400 B.C. through 300 B.C.
Ancient Greece
Rarely dinned out
Got together socially for banquets, at private clubs and other establishments
Private clubs called “lesche (LES-kee)”
Meals were considered a time to nourish the soul and body
People ate while reclining on couches, listening to music, poetry and dancing
Ancient Rome
Settled around the Mediterranean Sea
Meals served in the home
Desired exotic foods and spices which increased trade
Rome became wealthy and spent money lavishing their friends and those in the lower social standing
The History of Hospitality and Foodservice
Ancient Greece and Rome (400BC-300BC)
The Middle Ages
Renaissance - French Revolution
Colonial North America
Industrial Revolution
The Gilded Age
The 20th Century

9. The History of Hospitality and Foodservice
417 A.D A.D.
People moved from a nomadic group of hunting and gathering to that of a farming community
This change was religion
Feudal society where landowners lived in relative comfort
Unlike the banquets of the Greeks and Romans, the medieval dinner had one purpose: to eat
Travel was extremely dangerous
The next 200 years, Europe was isolated from the rest of the world until A.D.
The History of Hospitality and Foodservice
Ancient Greece and Rome
The Middle Ages ( )
Renaissance - French Revolution
Colonial North America
Industrial Revolution
The Gilded Age
The 20th Century

10. The History of Hospitality and Foodservice
Renaissance 1500 A.D A.D.
French Revolution 1789 A.D A.D.
The use of exotic spices increased the spice trade between Venice and India
Haute Cuisine was developed
Coffee houses introduced women to public establishments and made it appropriate to eat in public
Guilds in France were developed to increase the state’s control on the economy
Guilds could control their own specialties preventing others from making and selling the same items
Two cooking guilds were the “roasters” and “caterers”
1765 the restorante was invented; origin of our modern word restaurant
After the French Revolution, within 30 years, Paris had over 500 restaurants.
The History of Hospitality and Foodservice
Ancient Greece and Rome
The Middle Ages
Renaissance - French Revolution ( ; )
Colonial North America
Industrial Revolution
The Gilded Age
The 20th Century

11. The History of Hospitality and Foodservice
First colonist were city dwellers and not trained to farm
Boston and New York were centers of trade
1634, Cole’s tavern in Boston opened
Offered food and lodging to travelers; hospitality industry is born
However, once colonists settled down they rarely traveled more than 25 miles from their home
The History of Hospitality and Foodservice
Ancient Greece and Rome
The Middle Ages
Renaissance - French Revolution
Colonial North America ( )
Industrial Revolution
The Gilded Age
The 20th Century

12. The History of Hospitality and Foodservice
Cottage Merchants-families that lived and worked together to make goods
Wool and linen for cloth
Factories sprouted up near large cities
Opened by orphan children; England outlawed such practice
Merchants turned back to farming
People migrated to cities to work at factories
Lead to overcrowding and unsanitary conditions
Horse and Buggy public transportation
Business hubs
Lodging
Dining for workers to go from work to lunch and work to dinner quickly
Railroad invention 1825
Inns, taverns, and foodservice facilities grew
The History of Hospitality and Foodservice
Ancient Greece and Rome
The Middle Ages
Renaissance - French Revolution
Colonial North America ( )
Industrial Revolution ( )
The Gilded Age
The 20th Century

13. The History of Hospitality and Foodservice
Enlightenment-scientific revolution
Concepts were measured in profit and production
Low pay for workers, BIG pay for industrial leaders
High society dined out in style
Restaurants with 18 course meals were not uncommon
Gold Rush of 1848
Those who struck rich wanted to experience the fine dining of high society
More fine restaurants quickly opened; yet most couldn’t stay afloat
Cafeterias opened to serve food quickly and cheap without servers
In the 1800s, the chef uniform was redesigned to white to symbolize cleanliness and different sizes of hats to show the ranks of chefs and cooks
The History of Hospitality and Foodservice
Ancient Greece and Rome
The Middle Ages
Renaissance - French Revolution
Colonial North America ( )
Industrial Revolution
The Gilded Age ( )
The 20th Century

14. The History of Hospitality and Foodservice
More jobs meant more people eating out
The Great Depression of the 1930s
Hotels and restaurants started to close
Yet quick-service (Fast Food) restaurants were able to open
White Castle opened its doors in 1921
World War II
Lodging industry grew
After the war, the quick-service industry grew rapidly
KFC and McDonalds opened its doors during World War II
The invention of the car made it possible for people to travel more and eat out at different places
1958 brought in commercial airlines and foodservice in the sky
The History of Hospitality and Foodservice
Ancient Greece and Rome
The Middle Ages
Renaissance - French Revolution
Colonial North America ( )
Industrial Revolution
The Gilded Age
The 20th Century ( )