1. City of Greater Dandenong Maternal and Child Health Integrating with Diversity in our Multicultural Community Bernadette Harrison Catherine Mills

2. Situated 23 km from CBD Population of nearly 145,000 residents 150+ different nationalities >50% born overseas >50% English is not the main language

3. Unique City of Greater Dandenong Most disadvantaged municipality Highest Government IRSED 2012 AEDI high levels of vulnerability 2012-13 almost 2500 birth notices 50% first time mothers 81% women born overseas 13% less than 25 years old At 3 months 52% fully breast feeding, with 39% at 6 months 13% of partners were unemployed

4. Unique City of Greater Dandenong 101 identified countries from: Australia India Vietnam Cambodia Sri Lanka Afghanistan China Iran Burma 69 languages spoken included: English Vietnamese Punjabi Khmer Kiswahili Mandarin Dari 8% of women had no English English fluency had declined 3%

6. Maternal and Child Health 17 centres 1 MCH Co-ordinator and 39 MCHN’s 2 EPSO’s 1 SCP for Right@home 2 Multilingual Peer Educators 3 Business Support Administrators 2 student MCHN‘s

7. Every day…today! Flexible & Innovative Sleep Settling sessions Cooking for your baby and Infant Program Multilingual Parent Groups Young Women’s Group CPR groups Extended hours of operation including Saturday Morning sessions Integrated approach

10. CGD MCH Enhanced services 3 MCHN’s and 2 EPSO’s working in partnership Direct referrals from hospital Over 300 families seen last financial year Multiple complex needs

11. Interpreters Single and Group Sessions Extra time to KAS visits Use of the same female interpreter On site and phone consultations Sourcing Interpreters Group sessions for particular languages Extra administration time Additional home visits

13. The Service Provision As stated by Dr. Elisha Riggs (Murdoch Institute, 2014) “…….. that although there is good access to the MCH service in Melbourne, significant barriers remain due to initial access, continued engagement, language challengers and how things could be done better. There is a lack of service provision to identify families who have arrived requiring MCH services”.

15. Refugees and Asylum seekers Increases over the past 4 years MCH central point of contact Highest permanent protection visas over a 5 year period Collaborative partnerships with AMES, Foundation House and Red Cross Refugee Health Liaison nurse AMES Liaison nurse

16. Integrated Services in CGD Springvale Services for Children Early Learning centre Co-location Program in GP clinic Dandenong & District Cooperative- Bunurong Lactation Day Stay Program School Hubs Project

17. Research in CGD SEMML grant Bridging the Gap Right@home Dandenong South Project

18. Sohm Aw kooon Jrahn!