1. transport insurance plus Safety and loss prevention in container terminal operations Laurence Jones Director - Global Risk Assessment - TT Club Director – ICHCA International ICHCA International Biennial Conference 2008

2. transport insurance plus Agenda 1.General claims analysis –Accident causes –Human errors –Loss prevention focus 2.Increased world trade –Impact –Loss prevention actions

3. transport insurance plus What do these incidents have in common? Lift truck tipping forwardStraddle Carrier overturn

4. transport insurance plus Claims Analysis – Cause Types

5. transport insurance plus Claims Analysis – Human Error Causes

6. transport insurance plus Claims Analysis – Human Error Causes

7. transport insurance plus OK, what now?

8. transport insurance plus Loss Prevention Action Types

9. transport insurance plus Loss Prevention Action Types

10. transport insurance plus Loss Prevention Focus 1.Human errors –Enhanced focus on training

11. transport insurance plus Loss Prevention Focus 1.Human errors –Enhanced focus on training –Improved operational procedures

12. transport insurance plus Loss Prevention Focus 1.Human errors –Enhanced focus on training –Improved operational procedures –Re-design

13. transport insurance plus Loss Prevention Focus 1.Human errors –Enhanced focus on training –Improved operational procedures –Re-design 2.Equipment failures –Preventative & not breakdown philosophy

14. transport insurance plus Loss Prevention Focus

15. transport insurance plus Loss Prevention Focus 1.Human errors –Enhanced focus on training –Improved operational procedures –Re-design 2.Equipment failures –Preventative & not breakdown philosophy –Improved maintenance systems & procedures –Condition monitoring

16. transport insurance plus Increase in world trade Impact: –Increased terminal throughputs –More vessel calls –Larger vessels –Tighter turnaround times

17. transport insurance plus Increase in world trade Impact: –Increased terminal throughputs –More vessel calls –Larger vessels –Tighter turnaround times –More equipment usage –High equipment utilisations –Less maintenance access –More equipment breakdowns –Capacities lagging demand –Extra stress on staff –More accidents

18. transport insurance plus Loss Prevention Actions Need to focus on: –Training –Procedures –Re-design –Maintenance

19. transport insurance plus Loss Prevention Actions Need to focus on: –Training –Procedures –Re-design –Maintenance –Capacity versus demand

20. transport insurance plus Loss Prevention Actions Need to focus on: –Training –Procedures –Re-design –Maintenance –Capacity versus demand –Vessels size

21. transport insurance plus Don’t be complacent about safety, danger can creep up behind you

22. transport insurance plus Agenda 1.General claims analysis –Accident causes –Human errors –Loss prevention focus 2.Increased world trade –Impact –Loss prevention actions

23. transport insurance plus Questions