1. Leading the Mission: The Wisdom of Knowing How to Lead © 2014 CSG, LLC Helping you create healthier communities 1

2. Objectives: © 2014 CSG, LLC Helping you create healthier communities 2 Ways to improve personal wisdom Developing individual leadership wisdom in others How to collectively facilitate organizational wisdom Leadership Wisdom

3. Collective Wisdom © 2014 CSG, LLC Helping you create healthier communities 3 What is Adaptive Leadership? Who are You as a Leader? Why is a Staff of Generations so productive? How is the value of ‘Synergy’ recognized? Discovering, Defining, Developing :

4. © 2014 CSG, LLC Helping you create healthier communities 4 Authority is something held by position or contract, expertise or office. Leadership is an action that individuals can choose to take- or not- as challenges arise that require adaptation in order to be addressed. Authority and Leadership – are they the same? Adaptive Leadership

5. © 2014 CSG, LLC Helping you create healthier communities 5 People in authority may exercise leadership, but they may not. People not in authority may also exercise leadership. Authority and Leadership – are they the same? Adaptive Leadership

6. © 2014 CSG, LLC Helping you create healthier communities 6 Technical problems: are solved with knowledge available in an organization through the exercise of authority using resources easily at hand Technical problems vs. Adaptive challenges Adaptive Leadership

7. © 2014 CSG, LLC Helping you create healthier communities 7 Adaptive challenges: have no ‘quick fix’ require something beyond what is immediate Technical problems vs. Adaptive challenges Adaptive Leadership

8. © 2014 CSG, LLC Helping you create healthier communities 8 Meeting challenges include: review of values and practices loss of some previously held position/reality/sense of identity innovation Technical problems vs. Adaptive challenges Adaptive Leadership

9. © 2014 CSG, LLC Helping you create healthier communities 9 Most long standing issues in organizations or groups arise from attempting to treat adaptive challenges as technical problems – trying to fix them with a quick solve, an expert, a one correct strategy. Technical problems vs. Adaptive challenges Adaptive Leadership

10. © 2014 CSG, LLC Helping you create healthier communities 10 Treating a technical problem as an adaptive challenge is also problematic. No committees are necessary to change a light bulb! Technical problems vs. Adaptive challenges Adaptive Leadership

11. © 2014 CSG, LLC Helping you create healthier communities 11 Many larger issues are a combination of technical problems and adaptive challenges, and sorting what approach should be taken to address components of an issue is essential for progress. Technical problems vs. Adaptive challenges Adaptive Leadership

12. © 2014 CSG, LLC Helping you create healthier communities 12 In the face of challenges, part of what is at stake is the loss of: a certain set of behaviors an identity a long held belief or comfort. Adaptive Leadership Is exercising leadership challenging?

13. © 2014 CSG, LLC Helping you create healthier communities 13 In challenging situations, there is great pressure to quickly restore balance and to rescue from unsettledness. Adaptive Leadership Is exercising leadership challenging?

14. © 2014 CSG, LLC Helping you create healthier communities 14 Challenge prompts effective leaders to commit to the opportunity for change; not to squander the opportunity but to face difficult situations with an eye toward not surviving, rather, thriving into the future Adaptive Leadership Is exercising leadership challenging?

15. © 2014 CSG, LLC Helping you create healthier communities 15 ‘ Honoring the reality that leadership processes will be accompanied by distress means having compassion for the pain that comes with deep change. Adaptive Leadership Is exercising leadership challenging?

16. © 2014 CSG, LLC Helping you create healthier communities 16 Distress may come with the territory of change, but from a strategic perspective, disturbing people is not the point or the purpose, but a consequence. Adaptive Leadership Is exercising leadership challenging?

17. © 2014 CSG, LLC Helping you create healthier communities 17 The purpose is to make progress on a tough collective challenge.’ Linksy, Heifetz, Grashow. The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World, 2009. Adaptive Leadership Is exercising leadership challenging?

18. © 2014 CSG, LLC Helping you create healthier communities 18 1.Selecting – responsible for our own evolution as a leader (self-evolvers) 2.Considering - effectiveness and efficiency 3.Choosing – making a decision 4.Valuing – modeling meaningful ownership 5.Imagination –alternative pathways (options) Values and Vision YOU as Leader

19. © 2014 CSG, LLC Helping you create healthier communities 19 1.Get on the Balcony 2.Think Politically 3. Orchestrate the Conflict 4. Give the Work Back 5. Hold Steady Linsky and Heifetz. Leadership On the Line: Staying Alive Through the Dangers of Leading, 2002 Leadership Strategies YOU as Leader

20. © 2014 CSG, LLC Helping you create healthier communities 20 … defined as a cohort of people born during the same time period (which may be measured as 20 or 30 years, depending on the researcher). As a cohort, they experience the same pivotal, cultural events while at the same age. These events represent their shared reference points; for example World War II, the Civil Rights Movement, the Beatles, a government coup, a technological advancement, a natural disaster. A generation is … A Staff of Generations

21. © 2014 CSG, LLC Helping you create healthier communities 21 We need to consciously pass on the knowledge and experience of older generations and learn about the current realities and views of the future from those who are younger. - Frances Kunreuther, Helen Kim, and Robby Rodriquez Across Generations A Staff of Generations

22. © 2014 CSG, LLC Helping you create healthier communities 22 TEAMWORK Agree as a group to assign various parts of the task to different members of the group Agree on a timeframe for task completion Individuals work independently Work is reported back to the group Value of Synergy Teamwork vs. Teams

23. © 2014 CSG, LLC Helping you create healthier communities 23 TEAM Much of “the work” is around team formation and maintenance The purpose and goals are set by the team through collective dialogue The highest value here is “synergy,” creating something together that is more than the task. Value of Synergy Teamwork vs. Teams

24. © 2014 CSG, LLC Helping you create healthier communities 24 Real teams are deeply committed to their purpose, goals, and approach. High performance team members are deeply committed to one another. - Jon R. Katzenbach and Douglas K. Smith, The Wisdom of Teams Value of Synergy Teamwork vs. Teams

25. Leading the Mission: The Wisdom of Knowing How to Lead © 2014 CSG, LLC Helping you create healthier communities 25