1. 2007 Annual Conference Foundations of Occupational and Professional Regulation Claudia Newman NCA Associates

2. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Protection of the Public Interest The primary mandate for both you and your members

3. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation To fulfill realize this mandate, as the governing body, You must determine the boundaries or limits that allow for a safe connection between your member and their client

4. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation As example, you do this by: Establishing your registration process Defining your code of ethics Developing professional standards and/or core competencies Setting continuing competency requirements Implementing a complaints & discipline process

5. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Why does your public require protection?

6. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Succinctly, it is due to the inherent power imbalance that exists in any professional/client relationship.

7. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation And to keep in mind, that this inherent power imbalance exists in the governing body/membership relationship also.

8. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Putting a Face to the Power Imbalance For your members For you as the governing body

9. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation The power imbalance within the context of the fiduciary duty For your members For you as the governing body

10. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation The Power Imbalance and Maintaining the Public Trust The secondary mandate for both you and your members

11. Atlanta, Georgia 2007 Annual Conference Council on Licensure, Enforcement and Regulation Claudia Newman, RSW NCA Associates 222 Somerset St. West. Suite 300 Ottawa, ON Canada K4M 1B2 Tel: (613) 692-1879 Email: cnewman@ncaassociates.com Web: www.ncaassociates.com