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© AgiliX Agile Development Consulting What are the ODDS? Cesário Ramos
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© AgiliX Agile Development Consulting “Employees can paint the walls any color they like. They can come to work whenever they decide. They can wear whatever clothing makes them comfortable. They can do whatever the hell they want. It’s up to them to see the connection between productivity and profit and to act on it.” Ricardo Semler
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© AgiliX Agile Development Consulting The NO Excuse Rule Est: 15 min Cesario The Learning Organization Est: 15 min Cesario Overview ToDoInProgressReviewTestDone Train Wreck Management Est: 10 min Cesario
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© AgiliX Agile Development Consulting Train Wreck Management Est: 10 min Cesario
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© AgiliX Agile Development Consulting On October 5, 1841 two Western Railroad passenger trains collided That disaster marked the beginning of a new management era Train Wreck Management R Scholtes
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© AgiliX Agile Development Consulting Hierarchy of POWER
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© AgiliX Agile Development Consulting
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Give responsibility to assign BLAME! Assign BLAME to the last person involved. PEOPLE are the PROBLEM
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© AgiliX Agile Development Consulting
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Assumptions “Our workers do as little as possible” “Our workers do not care about quality” “Our workers are not smart enough to figure out how to best do their job”
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© AgiliX Agile Development Consulting Resources Be careful, try harder, work smarter, work overtime. Rewarding or punishing people for outcomes that are not under their control Experts define how to do the work Resource utilization
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© AgiliX Agile Development Consulting
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Where are YOU? Level 0: –No initiative, Defensive –Fear of judgment, Blame, … Level 1: –Indifference, Feeling of Powerlessness –9 to 5, Too much discussion, … Level 2: –Fun, Open discussions, – Organized chaos, High performance, …
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© AgiliX Agile Development Consulting The Learning Organization Est: 15 min Cesario
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© AgiliX Agile Development Consulting
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Lean Management “After his training he realized that improving the company was not his job – it was the job of the people themselves. His role was to help them understand this responsibility and to make it possible for them to do so.” Senior Manager Toyota
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© AgiliX Agile Development Consulting "There is something called standard work, but standards should be changed constantly… “ Taiichi Ohno
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© AgiliX Agile Development Consulting Standards Normal Specialists define THE better way of working. Workers are not involved in the planning or making improvements Standards are stable. Only specialists can change them. Lean There are multiple ways of working better. Workers plan and improve the work. Standards are the basis for improving.
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© AgiliX Agile Development Consulting Without a standard –You cannot know if you are improving –You will improve, forget and improve the same thing again –Improvements will minimize after a while. Improvements need to be standardized!
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© AgiliX Agile Development Consulting
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SAVE THE WORLD Movie Clip
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© AgiliX Agile Development Consulting Why should I care about the world? –Look at the Whole What does the world expect from me? –Nothing… –What can I do about it? –You are stuck right? Change things –Starting today! It’s so hard….. –Does not work here… –Takes to much energy…
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© AgiliX Agile Development Consulting But it is POSSIBLE? I just sleep good, have breakfast, come in on time and hand the bucket over to YOU
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© AgiliX Agile Development Consulting People are motivated by: Getting a job well done. Working with others and getting recognition from them. Using their talents to the fullest. Seeing progress.
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© AgiliX Agile Development Consulting Management should: Let the people closest to the actual work decide how to improve; Expect people to try, fail and learn Provide means for safety, competence and belonging.
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© AgiliX Agile Development Consulting The NO Excuse Rule Est: 15 min Cesario
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© AgiliX Agile Development Consulting
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What is better? The Perfect Lean/Agile Process OR Good people
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© AgiliX Agile Development Consulting What do you need to make good software? 1.People 2.Customer collaboration 3.Responding to change
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© AgiliX Agile Development Consulting What is it good people do? 1.Invent process 2.Invent tools 3.Try to get the job done faster, better, …
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© AgiliX Agile Development Consulting Agile is for Management Why Agile is HARDER for IT? IT MUST get the job done!! IT SHALL improve!!! There can be NO EXCUSE !!!!
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© AgiliX Agile Development Consulting What can we do?
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© AgiliX Agile Development Consulting
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www.xebia.com
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© AgiliX Agile Development Consulting
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The NO Excuse Rule Even if I must go through it, underneath it, over it, away from it, around it… No matter what, I REFUSE to have an EXCUSE.
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© AgiliX Agile Development Consulting
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You must be the change you whish to see Mahatma Gandhi
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© AgiliX Agile Development Consulting What are the ODSS? Cesario Ramos THANKS!
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