1. Chairman’s Report 74 th Annual Leadership Conference Grand Marriott, Point Clear, Ala. June 30, 2005

2. Extraordinary Isn’t Always A Good Thing

3. Never Say Never

4. There’s A Thin Line

5. Dress for Success

6. Project Management is Paramount

7. Make Your Own Luck

8. Ask Directions

10. Get Feedback

11. Satisfaction is a State of Mind

12. 39% a Mississippi hospital CEO for 5 years or less

13. How long have you been in health care?

14. Reimbursement Issues Workforce recruitment & retention Physician relations/recruitment uncompensated care Expand/upgrade facilities Regulatory Compliance Access to capital Competition/Market Share cost control Financial viability/Profitability Liability insurance/ medical malpractice Members most challenging issues

15. How comfortable CEOs are with their own current strategies to deal with their #1 issue

16. Based on your experience, how would you describe MHA's… Understanding of your issues and priorities Responsiveness to your issues and priorities Effectiveness in helping you with your issues and priorities (% “Excellent” / “Good”)

17. Top expected benefit from MHA membership Advocacy Education A strategic resource / source of expertise and services Legislative Information Consensus building Forum for Networking % of members rating this as top benefit

18. How well MHA delivers top expected benefit % Rating “Extremely Well” / “Well” Advocacy Education A strategic resource/ source of expertise and services

19. How you view your personal participation in Association activities

20. MHA's Overall Performance 96% 4%

21. 95% How would you rate the overall value for the $ received from MHA membership 5%

22. We Reap What We Sow