1. Classroom Conflict Prevention Developing Learning Cohesions Resources

2. What do students want from us?  Know my name  Follow through on what you tell me  Take some interest in me as a learner  Know your content  Explain assignments and my grades  Be available when you say you are  Return my emails

3. Strategies  First Night Introductions PowerPoint  Student Information Form  Online Introductions

4. Pictures

5. Be Proactive  Clear, Accessible Expectations  Clear grading criteria for the course & assignments  Clear policies (attendance, lateness, late assignments, make-up exams)  Ensure that students understand policies

6. Strategy  Navigation Exercise

7. Keep it Positive!  Respect is paramount. We want to create a fun, supportive, and valuable learning community in EDUC 120. Students can expect a supportive learning environment. The professor will be accountable and provide prompt and frank feedback on students’ academic work and commitment. (EDUC 120 Course Calendar)

8. Express Your Accountability to Students:  Posted on my Bb sites:  I try to be very accountable to my students. Please review the syllabus for my office hours, both on campus and online. Email is the best way to contact me outside of face-to-face classes and on-campus office hours. I will respond to your email or phone calls usually within 24 hours. Course assignments will be returned within 7 days. If you have a question or need feedback, do not hesitate to get in touch with me!  I look forward to working with you this semester! Here's to a great semester!

9. Be Proactive: Develop a Learning Community  Establish rapport with students and between your students for a positive learning environment  Studies show that “caring” has a strong influence on learning.  Learn students’ names ASAP  Use of peer learning strategies  Ask for ongoing student feedback  Be organized; Have a plan and share it

10. Classroom Conflicts  What about college vs. high school?  Now we are paying for an education.  Brookhaven College: Classroom Management: Dealing with Difficult Students Brookhaven College: Classroom Management: Dealing with Difficult Students

11. Sample Faculty Resources  The Center for Research on Teaching and Learning, The University of Michigan http://www.crlt.umich.edu/  Managing Classroom Conflict, Center for Faculty Excellence, UNCH, November 2004 http://cfe.unc.edu/pdfs/FYC22.pdf  YouTube  On Campus: Center for Teaching & Learning

12. Faculty Support You SYLLABUS Chair or Director & Student Data EARLY ALERT INTEGRITY CODE CARE TEAM SECURITY & 911

13. Document! Document! Document!  Notes to self  Keep student and your chair/director updated  Work with advising and if applicable, Student Support

14. Try to Make Classroom Conflicts a Teaching Moment  Stop  What do you want to achieve?  React appropriately  Listen activity and watch body language of everyone, including yourself  Prepare for the next time

15. Closing Thoughts  I’ve come to the frightening conclusion that I am the decisive element in the classroom. It’s my personal approach that creates the climate. It’s my daily mood that makes the weather.... Haim Ginott, 1976  “If teaching were easy, everyone would be doing it!” Anonymous