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2. Possible Circumstances Terrorist Hostage/Barricade Situation Crime in Progress Domestic Violence Prison/Detention facility Suicidal 2

3. Crisis An inability to maintain balance when stressors, real or imagined, are introduced into a person’s life 3

4. To confer in order to reach an agreement 4 Negotiation

5. The first 15 to 45 minutes are the most DANGEROUS time in a crisis situation Anxiety and Fear Are the Predominant Emotions 5 Initial Contact

6. Average Crisis Management Team Response Time is 45 Minutes to 1 Hour 6 Initial Contact

7. Ensure your safety !!! Cover not concealment Call for backup Give the target location and a safe staging area 7 Initial Contact

8. THINGS TO DO (Primary Responsibilities) I solate the suspect(s) C ontain the situation E valuate the incident R eport to Communication Center and supervisor I.C.E.R

9. Isolate the Threat Establish perimeters –Inner- perimeter –Outer-perimeter Evacuate un-involved people Isolate

10. Contain the Threat Deny mobility Utilize limit lines and areas of responsibility Attempt to keep problem isolated to your immediate area Contain

11. Evaluate Can you manage the situation or do you need assistance from specialized units? Have you established contact with a subject or suspect? Evaluate

12. Evaluate (cont’) Establish arrest/app. Team Attempt to calm and slow situation Attempt contact and keep subject occupied Ask subject to come out/surrender Report

13. Update supervisor and responding units of any changes Continuously collect and evaluate information/intelligence Report

14. THE ULTIMATE GOAL Reduce the Likelihood of Further Violence 14

15. Losing patience Precipitating action Expressing moral/value judgments, creating resistance Common Mistakes

16. Subject’s action during the 30 minute setting-in period cannot be used as an indicator of future actions –However, best predictor of future behavior is past behavior In an active shooter incident the immediate deployment of a rapid response team is imperative 30 minute rule applies when there is a standoff 30 Minute Rule

17. ... Is Subject/Suspect Aware of Others Who Might Be Trapped? 17 Concerns

18. Once ICER has been established… 18 Evacuate innocents to a holding area for interviewingEvacuate innocents to a holding area for interviewing –Can you do it safely? –How will you protect them from the elements and interview them? –Prepare contingency plan

19. Gather Intelligence From… Commanding Officer Responding Officers Family, friends, witnesses HQ, if subject has spoken with Communications Center 19

20. SWAT needs ASAP… Diagram Vehicles Weapons Suspect description Location of perimeter Officers 20

21. PRO’SCON’S Should the First Responder Make An Initial Contact? 21

22. INITIAL CONTACT Need contact officer and scribe (note taker)Need contact officer and scribe (note taker) OFFICER SAFETYOFFICER SAFETY 22

23. Rationale for Initial Contact Attempt To Calm SubjectAttempt To Calm Subject Develop Additional IntelligenceDevelop Additional Intelligence Buys TimeBuys Time Keeps Subject BusyKeeps Subject Busy 23

24. If You Decide to Make Contact: Reassure the Subject That You Have Things In Control Outside 24

25. INITIAL CONTACT Avoid soliciting demands Avoid bargaining, making concessions, and offering anything Tricks and lying can be disastrous and harm future efforts in the negotiation 25

26. Offer vagueness in decision- making process (don’t defer to “boss”, “sheriff” or “chief”)Offer vagueness in decision- making process (don’t defer to “boss”, “sheriff” or “chief”) Avoid face-to-faceAvoid face-to-face Do Not Allow any Exchange of Hostages, and Especially, Do not Exchange Yourself for a HostageDo Not Allow any Exchange of Hostages, and Especially, Do not Exchange Yourself for a Hostage INITIAL CONTACT

27. The First Few Statements May Set the Tone For The Next Few Hours 27

28. Introduction Example: “Hello in there. My name is _______ with the ________ Sheriff’s/Police Department. Everything is under control out here, is everything all right in there?“Hello in there. My name is _______ with the ________ Sheriff’s/Police Department. Everything is under control out here, is everything all right in there? I want to …(help, listen, hear, calm) this situation.I want to …(help, listen, hear, calm) this situation. 28

29. Play down… past events Negotiation Tips

30. Minimize the Seriousness of the Incident Negotiation Tips

31. Avoid Directing Frequent Attention to the Victims; Don’t Call Them Hostages Negotiation Tips

32. It’s More Important To Be A Good Listener Than A Good Talker 32 Negotiation Tips

33. Listening Carefully To the Subject’s Responses May Provide You With Valuable Intelligence 33 Negotiation Tips

34. Everything They Say Will Tell You Something About Themselves 34 Remember…

35. For example: SexSex RaceRace Ethnic GroupEthnic Group Age RangeAge Range Mental StateMental State For Example:

36. First Responding Negotiator Respond promptly with gearRespond promptly with gear Gather InformationGather Information Disseminate InformationDisseminate Information Communicate, Communicate, CommunicateCommunicate, Communicate, Communicate 36

37. Resolution of a Hostage Crisis is a Law Enforcement Responsibility 37 Remember…

38. 38 Remember… “Safety And Control Must Always Be the Prime Considerations In The Decision Making Process.” Lt. Robert Louden (Ret) NYPD Hostage Negotiation Team

39. Every morning in Africa, a lion wakes up and it knows it must outrun the fastest gazelle or it will starve to death. Every morning a gazelle wakes up and it know it must outrun the slowest lion or it will be eaten. It doesn’t matter if you’re a lion or a gazelle, when the sun comes up, you had better be ready. 39

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