1. Performance Evaluations

2. VPVolunteersPresident PROCESS

3. Agenda: 1)Tips for an effective appraisal 2)How to conduct the interview 3)How to handle criticism 4)Ensuring improved performance

4. Problems to avoid: –Halo effect –Central tendency –Strictness/leniency –Appraisal bias –Recency effect –Similar-to-me-bias

5. Effective appraisal: –Define individual dimensions –More than one appraiser –Provide corrective guidance –Keep a copy of the appraisal

6. Conducting the interview: 1.Be direct and specific 2.Do not get personal 3.Encourage the person to talk 4.Develop an action plan

7. Handling Criticism and Defensiveness: 1.Recognize that defensive behaviour is normal 2.Never attack person’s defences 3.Postpone action 4.Recognize human limitations

8. Improved Performance: 1.Notify performance is unacceptable 2.Reasonable expectations 3.Take corrective measures 4.Avoid sending mixed messages 5.Provide time to improve 6.Support improvement

9. Dates Performance Appraisals are due [DUE DATE] at Midnight to HR. Evaluations or VPs [DUE DATE]

10. Questions?