1. Management Concepts

2. UNIT 1 - Introduction to Management, Organization and its Environment
Management: Concept and Process
levels of management
Managerial roles & skills
Social Responsibility and managerial ethics
Organization and its environment

3. INTRODUCTION According to Peter Drucker,
"Management is what the modern world is all about."

4. Why study management?
We all have a vested interest in improving the way organizations are managed.
Better organizations are, in part, the result of good management.
You will eventually either manage or be managed
Gaining an understanding of the management process provides the foundation for developing management skills and insight into the behavior of individuals and the organizations.

5. Contd/-
 Every individual works in the organized group to achieve what he can’t achieve individually.
Management is an essential part of any group activity. Group can be:- Family Play group Work group School Business firm A government
Management is a universal process- Wherever there is human activity, there is management.
Getting work done through other people.

6. Organisation
A group of people working together in a structured and co ordinated fashion to achieve a set of goals
Organization
A systematic arrangement of people brought together to accomplish some specific purpose; applies to all organizations—for-profit as well as not-for-profit organizations.
Where managers work (manage)
Common characteristics
Goals
Structure
People

7. Common characteristics

8. Organisation and its environment

9. Manager
someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals

10. Five Basic tasks of a manager
Sets objectives. 
Organizes. 
Motivates and communicates. 
Measures. 
Develops people.

11. Henry MINtzberg- Managerial roles
Interpersonal
Figurehead
Leader
Liaison
Informational
Monitor
Disseminator
Spokesperson
Decisional
Entrepreneur
Disturbance hander
Resource allocator
Negotiator

12. Organizational Levels
Non-managerial Employees
Top
Managers
Middle
First-line

13. Organisational Levels
First-line managers
Supervisors responsible for directing the day-to-day activities of operative employees
Middle managers
Individuals at levels of management between the first-line manager and top management
Top managers
Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members

14. Management
Management is the process of reaching organizational goals by working with and through people and other organizational resources. 
It involves coordinating and overseeing the work activities of others so that their activities are completed efficiently.

15. Management Defined…….
The process of getting things done, effectively and efficiently, through and with other people
Efficiency
Means doing the thing correctly; refers to the relationship between inputs and outputs; seeks to minimize resource costs
Effectiveness
Means doing the right things; goal attainment

16. Definitions
Louis E Boone & David L Kurtz- The use of people and other resources to accomplish objectives.
Mary Parker Follet- the act of getting things done through people.
Frederick Taylor defines Management as the art of knowing what you want to do in the best and cheapest way.

17. Characteristics a distinct process. an organized activity
aims at the accomplishment of predetermined objectives.
both a science and an art.
a group activity
universal in nature
integrates human and other resources.

18. Nature of management Mgmt. as a science
Mgmt. principles based on observed phenomenon, systematic classification& analysis of data.
Not an exact science—is a social science & deals with behavior of people in organisations.

19. Mgmt. as a art
Application to solution of practical problem is an art
Mgmt. as a profession
Professional manager-mgr. who undertakes mgmt. as a career & not interested in acquiring ownership
Profession has following characteristics
A body of principles, techniques, skills and specialized knowledge

20. Contd/- Formalized methods of acquiring training &experience
Establishment of a representative organization with professionalization as its goal
Formation of ethical codes for the guidance of conduct
Charging of fees based on services

21. Planning activities to achieve the
Managers
Planning activities to achieve the
organization's objectives
Organizing resources and activities to achieve the organization’s objectives
Staffing the organization with qualified people
Directing employees’ activities toward achievement of objectives
Controlling the organization’s activities to keep it on course

22. Management Process Activities.
Management Process Activities
Management process: planning, organizing, leading, and controlling

23. Management Process Planning Organizing
Includes defining goals, establishing strategy, and developing plans to coordinate activities
Organizing
Includes determining what tasks to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made

24. Management Process Leading Controlling
Includes motivating employees, directing the activities of others, selecting the most effective communication channel, and resolving conflicts
Controlling
The process of monitoring performance, comparing it with goals, and correcting any significant deviations

25. Importance of Management :
Effective Utilization of Resources
Development of Resources
To Incorporate Innovations
Integrating Various Interest Groups
Stability in the Society

26. SOCIAL RESPONSIBILITY AND MANAGERIAL ETHICS
Managers are under considerable pressure to make the best use of resources
Too much pressure may induce managers to behave unethically, and even illegally